Virtual Fracture Coordinator

Be familiar with the day-to-day running of the Virtual Fracture Clinic (VFC), including the VFC data collection spreadsheets and patient information systems used within the service. Review weekend VFC activity and liaise with VFC clinicians to identify any urgent actions required for Monday morning. Allocate weekend patients to the Orthopaedic Consultant who covered the weekend on-call service. Allocate weekday referrals to the relevant Orthopaedic Consultant responsible for the VFC session. Book patient appointments in line with clinical guidance provided within the VFC outcome spreadsheets and clinic instructions. Maintain accurate and up-to-date records on the VFC data spreadsheets and hospital systems. Monitor and respond to emails relating to patient queries, appointment issues, and follow-up actions. Manage the VFC telephone line, including answering calls, checking voicemail messages, and responding to patient queries throughout the day. We are seeking a motivated enthusiastic individuals to join our team. The post would be ideal for anyone wanting a new challenge and to develop their administrative skills. Applicants should have excellent communication and interpersonal skills, along with IT skills and be able to have the ability to organise, prioritise and demonstrate excellent time management. Please read the personal specification carefully to ensure your application clearly demonstrates all the essential criteria. Please provide examples in your supporting statement to show who you meet the criteria.