NHS Jobs • London N18 1QX
About this role
Specialist Case Management & Discharge Coordination Lead identification and proactive management of patients who are homeless or at risk of homelessness from admission. Undertake comprehensive assessments to inform safe and effective discharge planning. Manage a complex caseload requiring coordinated multi-agency input. Attend board rounds, TOCH meetings, and escalation forums to drive discharge outcomes. Ensure all discharge plans align with Trust policy and national discharge guidance. Statutory Duties and Housing Processes Take responsibility for completion and quality assurance of theHousing Checklist. Lead on initiation, submission, and tracking ofDuty to Refer (DTR)referrals. Ensure compliance with statutory responsibilities under theHomelessness Reduction Act 2017. Maintain oversight of all housing referrals to ensure timely progression. System Navigation & Multi-Agency Coordination Act as the Trusts key point of contact for homelessness-related discharge issues.
Work collaboratively with
Local Authority Housing Teams Housing Intermediate Care Team (HICT) Adult Social Care Voluntary sector partners Proactivelyfollow up with Local Authority Housing Teamsto confirm receipt, track outcomes, and challenge delays. Coordinate discharge pathways including interim accommodation and step-down care. Escalation, Influence and Flow Management Identify and resolve barriers to discharge. Escalate delays through Trust and system escalation processes. Influence decision-making across organisations to improve patient flow. Contribute to reducing length of stay and delayed discharges. Patient Advocacy, Safeguarding and Inclusion Advocate for vulnerable patients including those with mental health needs, substance misuse, and NRPF. Ensure safeguarding andMental Capacity Act (MCA)processes are applied. Promote dignity, inclusion, and person-centred care. Data, Performance and Governance Maintain accurate records of housing-related activity.
Monitor and report on
Duty to Refer compliance Housing Checklist completion Discharge delays Contribute toBCF reportingand Trust performance frameworks. Ensure compliance with information governance standards.