Head of Service Children and Young People ND | Central and North West London NHS Foundation Trust

The post holder has managerial responsibility for the effective runningof NDservices and to ensure that this service meets Service Line, Divisional and Trust targets regarding finance, performance, workforce and quality measures.

The post holderwill be expected to lead service developmentsfor the service asdelegated bythe ServiceDirector.

Thepost holderwill work withtheService Managers across the servicesand Clinical lead toensurethat there isa clear strategicdirectionfortheserviceline, which isintegrated withintheoverallstrategicdirectionfortheDivision.

ThepostholderwillbeexpectedtodrivetheimplementationoftheNHS10YearHealthPlancommitments for NHS Neurodevelopmental services and service developments and will be expected to support new areas for business development and any tender processes.

The post holder will be a member of the CAMHS Senior Leadership Team, CAMHS Senior Management team (SMT) and the Senior Operational Team.

• Day-to-dayoperationalmanagementforNDServices
• ToplayaleadroleintheclinicaltransformationofNDinconjunctionwiththeServiceDirector
• Tocontributetotheestablishmentofnewservicesandtoleadchangemanagementinthe implementation of service development strategies
• To advance innovative ideas and strategies and provide vision and inspiration to enable staff to deliver care more effectively and efficiently.
• To work proactively and collaboratively with stakeholders including service users, parents and carers, commissioners, LocalAuthority colleagues, schools,
• In conjunction with the Service Director to play an active role in moving forward joint work for patients as part of local partnership arrangements
• TodeputisefortheServiceDirectoratDivisionalandtrust-wideforums
• Toidentifynewbusinessopportunitiesfortheserviceline
• ToleadQualityImprovementandproductivity
• Torolemodelpositivecultureandprioritisestaffwellbeing
• Toleadco-production

Asaseniormanager, assuringthefollowing

• Effectiveperformancemanagementandprofessionalandclinicalleadershipoftheworkforce
• Servicesareprovidedwithinthestatutoryframework
• Servicesaredeliveredwithinbudget
• Servicesmeetcarequalityandperformancemanagementstandards

This is a new and exciting role that will report into the Director of CAMHS & Eating Disorders. You will be work alongside two peers - one who is Head of Community CAMHS and the other who is head of CAMHS inpatients. The Trust values underpin all that we do - we expect you to be compassionate, respectful, empowering and work in partnership with others, and expect the same to be shown to you.

You will be able to make your mark, overseeing a central triage service for ND (Co-located with the CAMHS SPA) in Victoria in London as well as travelling to the three ND hubs for assessment that we are establishing - in inner and outer London and Milton Keynes.

As a Trust and as a Service, we expect you to be confident, empathetic, patients and staff focused, self driven, continuously learning and unafraid to admit when mistakes are made. We are an organisation that focuses on learning from incidents and events and supports a QI approach to innovation.

We expect you to manage your time, be highly visible, but also able to work from home if and when the need arises. You will be trusted to do your work and we expect the same trust to be shown back.

Policyand

Service

Development

• ToparticipateinthestrategicplanningprocesswithintheTrustand,specificallywithintheserviceline.
• Totakealeadonanytenderswithintheserviceline
• To supporttheservice linesannualbusinessplanningcycleandassisttheServiceandClinicalDirector in the setting of objectives for the service line
• To take part in theplanning and implementation of divisional-wide strategies including service redesign implementation, working with partner organisations
• To be responsible for implementing service changes when required, ensuring effective implementationand managementofagreedservice changeswithmeasurable outcomesandtoagreedtimescalesacrossthe service
• To ensure that services are continually monitored, viewed and adapted to meet changing need and identified commissioning requirements
• To ensure that systems are in place to monitor Children and Young People (CYP), parents and other stakeholder views of services and ensure that CYP, parents, community organisations and other key stakeholders are involved in and influence key decisions on service developments
• Toparticipateintheplanningofclinicalandcarequalitygovernancestandardsandobjectivesandensure their timely implementation
• Toensurethatlegislativeandpolicychangesanddevelopmentsareconsideredatastrategiclevel
• To assume responsibilityforfurther delegatedareas of lead responsibility within the service/Divisionas required by the Service Director
• To work in partnership with professional leads to ensure the appropriate implementation of operational policies, procedures and protocols

ManagementofResources

• To ensure effective running of the ND services providing a framework for achieving organisationalobjectives. This included development of local protocols, managerial structures, liaison networks
• To ensure that the service line and Divisional objectives and targets are translated at team and individual level in line with the trust performance management framework
• To manage the ND service budget within the scheme of delegation and to agreed accounting standards and procedures
• To be responsibleforimplementing changesormodifications to service contracts orservice improvement plans ensuring services meet contractual obligations with commissioners
• To ensure that issues of race, culture and diversity are fully considered in service provision and are appropriatetotheneedsofthediversecommunityservedandwithinthestatutoryframeworkandtheequal opportunities policy
• Toensurethatbuilding,sitesaremaintainedtoagreedstandardsandmeetHealthandSafetyrequirements
• To implement the Trust’s information/data procedures and participate in the collection and reporting of statistical information
• Toensurethatservicesachieveperformancetargetsasagreedonanongoingbasis

HumanResourcesManagement

• To actively promote strong andeffective leadership within a care quality governance structure that is built on the principles of open engagement, enquiry and learning
• Todevelopandimplementaleadershipstructurethatsafelydevolvesdecisionmakingclosetothepointof care delivery
• Toensurethateffectiveperformancemanagementstructuresareinplaceandthatallstaffhavestructured supervision and an annual appraisal
• To ensure staff are provided with learning and development opportunities appropriate to role and needs within financial constraints
• Toensurestaffinglevelsandskillmixthatfullyandeffectivelymeettheneedsoftheserviceswithinfinancialconstraints
• Toensurestaffaretreatedfairlyandconsistentlyandwithintheoperationalpoliciesandproceduresapplied in the organisation
• Tochairpanels(disciplinary,grievanceetc.)withintheservicelineandelsewhereinCNWLasrequested by the Service Director

Communication

• To ensure effective communication both within the service line, across the Division and with externalpartners
• Totaketheleadinensuringeffectivecommunicationchannelsexisttoallstaffwithintheserviceline
• Toinvestigatecomplaintsandliaisewithchildrenandyoungpeople
• To development and maintain effective relationships with commissioners (health and social care), Local Authority, user groups, 3rdsector organisations
• Topromotethe Trust’s services andpositively enhancethe Trust’s corporateimageinternally andwith external agencies

Training

• Topromoteapositiveimageoftheservicethroughdevelopmentofselfandothers
• Tokeepuptodateandparticipateintrainingprogrammesidentifiedwithinpersonaldevelopmentplan
• TodevelopandimplementtrainingstrategiesfortheNDserviceinconjunctionwithothers

ResearchandDevelopment

• Toensureservicesareprovidedinaccordancewithagreedstandards
• Toparticipateinspecialprojects,audit,surveysandresearch
• Toensurethatservicedeliveryisinlinewithevidence-basedpractice

RiderClause

• This is an outline of the postholders duties and responsibilities. It is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Trust and Division

This advert closes on Thursday 11 Jun 2026

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