Site Coordinator

Job Title

Site Co‑ordinator

Location

Hounslow

Salary

£28,860 per annum

Be the welcoming face of our Assessment Centre.

Were looking for an organised, people‑focused Site Co‑ordinator to play a key role in the smooth day‑to‑day running of our Health Assessment Advisory Service (HAAS) Assessment Centre in Hounslow. This is a fantastic opportunity for someone who thrives in a busy, customer‑facing environment and takes pride in delivering a warm, professional experience for every visitor. This role is a full time role working Monday to Friday 8.30am to 5pm on rotation with other site coordinators within the team, with occasional travel according to business needs.

What youll be doing;

As a Site Co‑ordinator, youll be at the heart of the operation, ensuring both claimants and colleagues are supported throughout the assessment journey.

Your responsibilities will include

• Providing a friendly and professional front‑of‑house welcome to all visitors
• Coordinating daily site activity, assessment rooms, and associated equipment
• Managing appointments, greeting claimants, and keeping them informed of any delays
• Liaising with Functional Assessors, Team Leaders, and Managers to support efficient workflow
• Handling email and telephone enquiries promptly and professionally
• Completing administrative tasks including scanning documents, maintaining electronic records, and managing paperwork
• Supporting facilities management, including reporting H&S, estates, and IT issues
• Ordering and maintaining office supplies and ensuring workspaces remain organised
• Supporting fire safety, first aid, and evacuation chair training coordination
• Ensuring all sensitive information is managed securely and confidentially

What were looking for;

Youll be a confident communicator with a calm, organised approach, able to juggle multiple priorities in a fast‑paced environment. Were looking for someone who has:

Essential experience and skills

• Customer service or front‑facing experience
• Experience in an administrative role
• Strong communication skills at all levels
• Excellent organisation, time‑management, and IT skills (Word, Excel)
• Attention to detail and accuracy when managing records
• The ability to work well under pressure and adapt to changing priorities

Desirable experience

• Receptionist or host experience in a professional environment
• Experience coordinating resources or schedules
• Strong knowledge of MS Office, including Outlook

Why join us?

Youll be part of a supportive and collaborative team, playing a vital role in ensuring a positive experience for claimants while developing valuable administrative and coordination skills within a structured healthcare environment.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.