Housekeeping Attendant

Lainston House in Winchester, a part of the Exclusive Collection, is a 17th-century country house full of character and charm. With its walled kitchen garden, cookery school, and award-winning fine dining, it is a place where heritage, authenticity, and exceptional hospitality come together.

You will join as a Housekeeping Attendant helping to maintain the exceptional standards and welcoming environment that our guests expect. This is a hands-on role where attention to detail, teamwork, and pride in your work are essential. Here, your ideas will be welcomed and your growth supported.

At Lainston House, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy

• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

• Clean and prepare guest bedrooms and public areas to the highest standards.
• Replenish guest supplies and ensure all areas are presented beautifully at all times.
• Report maintenance issues and lost property following company procedures.
• Support the wider housekeeping team to ensure rooms are ready on time for guest arrivals.
• Follow all health, safety, and COSHH procedures at all times.
• Deliver friendly and professional interactions with guests and colleagues.

Person Specification

• Previous housekeeping or cleaning experience preferred but not essential.
• Excellent attention to detail and high standards of cleanliness.
• Positive attitude with a willingness to support the wider team.
• Able to work efficiently in a fast-paced environment.
• Flexible to work shifts including weekends and holidays.
• Good communication skills and a professional approach.
• Passion for hospitality and delivering great guest experiences.

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.