ESHT • St Leonards TN37 7RD
About this role
To provide a “patient focused” service to all. A professional
approach will be necessary at all times which will require a flexible
method of working dealing with enquiries, either by telephone or in
person.
Key duties and responsibilities
- Administration of Urgent Suspected Cancer (USC) referrals managing these via a Fast Track route.
- To ensure that all referrals received are correctly logged and administered on the Trust Patient Administration system (PAS).
- To ensure that Fast Track referrals are Partially Booked correctly to enable referrals to be electronically transferred to the Somerset Cancer Registry (SCR)
- To ensure that all referrals are managed in accordance with ESHT procedures and Cancer Waiting Times Guidance.
- Referrals are processed and passed to the relevant consultant within the allocated time scale
- To ensure that every USC referral or Straight to Test request is made within the national waiting time.
- To offer suitable appointment times based on the information received.
- To be able to understand clinical booking instructions.
- Follow the relevant clinic protocols and booking rules while considering the needs of the patient.
- To escalate to Service Managers or Clinicians when additional capacity is required to meet the demands of high volume of referrals or when patients are not able to be dated within the appropriate timeframe.
- To ensure that all paperwork pertaining to a patient’s referral into a clinic is filed appropriately pending their appointment.
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
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We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact beverley.watkins6@nhs.net
This advert closes on Thursday 11 Jun 2026
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