GetMyFirstJob Ltd • High Wycombe HP12 3HE
About this role
This is a varied, customer-facing role where you’ll learn how a professional workshop operates. You’ll gain experience in business administration, customer service, and service coordination, building skills that can lead to roles such as Service Advisor or Automotive Administrator.
Key Responsibilities
Greet customers and handle enquiries in person, over the phone, and via email
Book vehicles in for servicing, repairs, and MOTs
Liaise with technicians to track vehicle progress and updates
Prepare job cards and maintain accurate service records
Update customers on work carried out and additional repairs
Assist with invoicing and payment processing
Maintain a clean and organised reception/work area
Deliver excellent customer service at all times
Support general administration tasks including data entry and record keeping
Training & Development
Level 3 Business Administrator Apprenticeship
Full on-the-job training in an automotive environment
Learn key areas including
Business administration and office systems
Customer service and communication
Automotive service processes
Time management and organisation
What We’re Looking For
Strong communication and customer service skills
Good IT skills (email, systems, data entry)
Excellent attention to detail
Strong organisation and time management skills
Ability to problem solve and think logically
Positive attitude with initiative and willingness to learn
Ability to work in a team-oriented, fast-paced environment
Requirements
GCSE Maths and English (Grade 4/C or above)
Why Join Us?
Ideal for candidates searching for business admin apprenticeships, admin jobs, customer service roles, or automotive roles
Gain real experience in a professional workshop environment
Work in a supportive and friendly team
Develop valuable administration and customer service skills
Clear pathway into a long-term automotive career
Training
Qualifications required
Skills required
Prospects
Qualification / Standard : ST0070 Business administrator
Duration