Moat Homes Ltd • Ashford, Kent
About this role
Salary
£36,005 - £45,007 per annum (offered between this range, dependent on experience) plus a Car Allowance of £2,329 per annum
Location
Based at either our Ashford, Kent or Dartford, Kent office – with travel across the Kent region, our Kent hubs and from your home
Contract
Permanent
Hours
Full time, 35 per week
Are you driven by the belief that strong communities transform lives? Do you thrive when leading passionate people, building partnerships, and creating real social impact? If so, the Moat Foundation team is the place for you!
We’re looking for a dynamic, dedicated and community‑minded Senior Moat Foundation Officer to lead our team working across our vibrant Kent region. Our new team member will lead one of our Hubs and oversee our work in two other Hubs, in Supported and Retirement Living (S&RL) schemes and a portfolio of regional projects that unlock opportunities for our customers.
Why this role matters
Our Moat Foundation team open doors to better lives. We achieve this by including customers in community, especially the most vulnerable and challenged, investing in customer skills, confidence and wellbeing, and increasing resources that customer can use to build their lives. As a Senior Moat Foundation Officer, you’ll be right at the heart of this mission. You’ll lead your region’s community investment work, ensuring it is customer‑led, evidence‑based and genuinely life‑enhancing.
What you’ll be doing
Provide supportive line‑management to a Senior Hub Officer, Moat Foundation Officer and Hub Officer’s, building a motivated, high-performing team delivering an outstanding local offer.
Lead by example delivering community impact in one of our Hubs.
Drive the development of your region, ensuring every activity is safe, evidence‑led, impactful and focuses on the needs of our customers.
Co‑produce sustainable, customer-led activities and projects that range from social value initiatives to direct delivery within Hubs and S&RL schemes, and oversee local community investment funds and project commissioning.
Use insight, data and community intelligence to shape next steps and innovate programmes that help communities thrive.
Represent Moat Foundation across stakeholder networks, building strong relationships and raising our regional profile.
Lead stakeholder forums, community committees and partnership panels that bring people and ideas together.
Oversee safe, compliant operations across multiple sites, maintaining high standards of health and safety, safeguarding, risk management and governance.
Collate impact data, case studies and performance information to “tell the story” of your region and evidence the difference we make.
Manage regional budgets effectively and support future planning.
To read more about this role, please view our job description here: senior-moat-foundation-officer.pdf
What you’ll bring
We’re looking for someone who is both a strategic thinker and a hands‑on doer, someone who is as comfortable leading people as they are connecting with customers.
You will have
Strong experience in community investment, customer engagement or similar customer-led roles.
Demonstrated success managing people and volunteers to deliver high-impact services.
Excellent communication and relationship‑building skills, with confidence working across all levels.
Operational knowledge
safeguarding, risk management, commissioning, direct delivery, health and safety.
Experience using data, insight and professional judgement to shape services.
A collaborative spirit - someone proud to act as a Moat Foundation ambassador.
Flexibility to work some evenings/weekends and have suitable transport for regional travel.
About us
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.
Our values
Own it
We take responsibility for our actions and deliver on our promises.
Better together
We believe in the power of collaboration to achieve greater outcomes.
Lead by example
We set high standards and inspire others through our commitment to excellence.
Be the change
We embrace innovation and proactively address challenges.
Why join Moat?
As an experienced professional, you'll have the opportunity to
Make a real impact in our communities.
Work with a supportive and passionate team.
Enjoy competitive salaries and generous leave.
Benefit from numerous personal and professional development opportunities.
Work in a hybrid way that allows you to work from our spacious Dartford office (or other regional offices including Maldon, Pollards Hill and Ashford) some days a week while also giving you the flexibility to work from home or another location that suits your needs.
Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.
How to apply
If you're excited about a new challenge and want to help us at Moat, we want to hear from you! Please visit our website to fill out the online application form by 11pm on Sunday 14 June 2026. If we’d like to invite you for an interview, we’ll reach out via email. We’re looking to hold interviews in person at one of our Hubs in week beginning Monday 22nd June 2026.
We have one start date per month at Moat, providing you with an in-depth corporate induction for your first week with us. If you were successful for this role, you would join Moat on the first Monday of the month, depending on your notice period. This will be discussed further at interview.
If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.