Hays Specialist Recruitment • Leatherhead, Surrey KT22 7SW

Head of Technology Change Delivery

About this role

Your new company

Our client is a leading, privately owned organisation operating at significant scale within the built environment. With a heritage spanning well over a century, they have evolved into a multi-disciplinary business delivering construction, development and property services across both public and private sectors. Renowned for their long-term, partnership-led approach, the business works across a diverse portfolio of sectors including residential, commercial, infrastructure, education and public services. Their model is centred around delivering high-quality, sustainable outcomes while maintaining a strong focus on community impact, safety and innovation.

Operating with the stability and long-term outlook of a family-owned business, they are able to invest strategically in both their people and projects, positioning themselves as a trusted partner for large, complex programmes of work.

Your new role

We are supporting a highly regarded, large-scale organisation within the built environment to appoint a Head of Technology Change Delivery into their Group Technology & Data function. This is a senior leadership appointment, offering the opportunity to operate at enterprise level, taking full accountability for the delivery of a complex portfolio of technology-enabled change initiatives.

Reporting directly to the Group Technology & Data Director, this role sits at the heart of the organisation's transformation agenda. You will be responsible for shaping and governing a multi-million-pound portfolio, ensuring that programmes are effectively scoped, prioritised and delivered in line with wider business strategy. It's a position that requires both strategic oversight and hands-on leadership across large, business-critical change initiatives. As a key member of the Technology & Data Leadership Team, you will play a central role in driving forward delivery of excellence across the function. This includes leading high-performing internal teams, working closely with senior business stakeholders, and ensuring that technology programmes genuinely enable and enhance operational performance across the Group.

A significant element of the role centres around supplier and partner management. You will lead end-to-end engagement across major third-party providers from initial RFI/RFP processes through to delivery governance and service transition, ensuring strong, value-driven relationships and successful outcomes across complex programmes.

The successful individual will also take ownership of financial governance across the portfolio, managing both opex and capex spend, with a clear focus on cost control, forecasting accuracy and value delivery. Alongside this, you will ensure that all programmes operate within robust governance frameworks, with appropriate controls, reporting and risk management in place.

This is a leadership role that demands a collaborative and people-centric approach. You will be responsible for developing capability within the team, driving performance, and fostering a culture of accountability and continuous improvement. Working closely with project sponsors and divisional stakeholders, you will ensure alignment between technology delivery and wider organisational priorities.

What you'll need to succeed

The successful candidate will bring a proven track record of leading large-scale, business‑critical technology change programmes, working in close partnership with senior stakeholders to deliver outcomes that genuinely enable and transform the wider organisation. You will be comfortable operating at both strategic and delivery levels, with a strong grounding in structured project and programme management methodologies.

A depth of experience across complex enterprise environments is essential, particularly in relation to integrated application landscapes and ERP-led ecosystems. You will have significant exposure to managing third-party technology providers, including software vendors, with a clear understanding of commercial models, licensing, and contractual frameworks. Experience overseeing large-scale supplier engagements and driving value through those partnerships will be key. From a financial and governance perspective, you will have a demonstrable track record of managing sizeable budgets, typically in excess of £1m, with responsibility for forecasting, cost control and ensuring return on investment. Alongside this, you will be highly credible when engaging with stakeholders at all levels, including Board-level, and able to influence decision-making within complex organisational structures.

In terms of leadership capability, you will be a confident and engaging people leader, with the ability to build, develop and mentor high-performing teams. Strong communication skills are critical, with the ability to translate complex technical concepts into clear, commercially relevant messaging for a broad audience. You will thrive in a fast-paced, evolving environment, demonstrating strong organisational skills and the ability to manage competing priorities while maintaining high standards of delivery. A naturally analytical and solutions-focused approach will enable you to navigate challenges effectively, supported by excellent time, resource and stakeholder management

What you'll get in return

  • Flexible working
  • Car Allowance / Company Car (subject to Role/Grade)
  • Travel covered to any of our sites (subject to HMRC advisory rates)
  • Extensive corporate benefits including, Private Medical, Pension 8% employers' contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more…
  • Excellent range of learning and development activity to support your career progression.
  • Industry leading family leave benefits to include26 weeks fully paid maternity, 12 weeks fully paid paternity.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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