East Kent Hospitals NHS Trust • Ashford TN24 0LZ

Divisional Support Assistant | East Kent Hospitals University NHS Foundation Trust

About this role

The role will support the Operations Manager in the day to day

operational management of Urgent and Emergency Care at the

William Harvey Hospital. To be responsible for the organisation and maintenance of clinical staff rotas within Acute Medicine and Emergency Medicine .

The post holder is required to uphold and model the Trust values in everything they do . We care about our patients and our people and are focused on providing outstanding , safe patient care and a positive work culture.

We offer a full package of benefits, including a car lease

scheme; on-site childcare; generous annual leave in line with

NHS terms and conditions; high street and public transport

discounts; a 24/7 staff support service - and the little things

that make life easier, like on-site Amazon lockers and fresh fruit

and veg stalls

To be responsible for the organisation and maintenance of clinical staff rotas (paper based and

electronic) for Acute Medicine / Emergency Department staffing to ensure a safe and effective

service that is also cost effective.

To support the administration and monitoring process for the Acute Medicine / Emergency

Department medical staffing annual leave/study leave for junior medical staff in accordance with

the Trust Leave Policy. To monitor the medical staff for the Acute Medicine / Emergency Department teams mandatory

training including implementing and maintaining a reminder system to allow teams to be made

aware in sufficient time of any upcoming training requirements.

To collate, record and process locum claim forms in accordance with Standing Financial

Instructions for the trust.

Highlighting any current and future risks in rostering of clinical staff ensuring skill mix and all unfilled

shifts are filled or mitigated.

To organise and participate in medical staffing induction programmes for Acute Medicine /

Emergency Department

To provide a comprehensive secretarial service to the Operational Manager for Acute and

Medical Staffing to ensure that all areas are safely staffed to ensure staff and patient safety at all times.

We are one of the largest hospital trusts in England, with five

hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.

If you have further queries please don’t hesitate to contact the line manager using the contact details below.

This advert closes on Thursday 4 Jun 2026