Medical Secretary

Main Duties and Responsibilities Typing letters, reports, and associated documentation as required Liaising with external agencies including hospitals and community services, ensuring referrals are processed efficiently Managing enquiries in a professional and effective manner Maintaining an accurate referrals database Processing referrals using the Electronic Referral System (ERS) Processing requests for information, including Subject Access Requests (SARs), insurance/solicitor letters, and DVLA forms Answering incoming telephone calls, transferring calls, or dealing with requests appropriately Managing administrative queries as necessary Carrying out system searches as requested Supporting clinical staff with general administrative tasks as required Additional Responsibilities Participating in audits as directed by the audit lead Producing meeting agendas and taking minutes during meetings Supporting reception staff and providing cover during staff absences What We Offer Supportive and friendly working environment Opportunity to work within a dedicated healthcare team Ongoing training and development opportunities A meaningful role contributing to patient care within the community