ISS Facilities Services • Canary Wharf, East London

Senior Procurement Manager

About this role

Senior Procurement Manager

Contract

Procurement

Location

London, E14 9SH, Birmingham or Stoke

Hours of work

37.5

Contract Type

Permanent

We are seeking a Senior Procurement Manager - Hard FM to join the ISS Supply Chain & Procurement function, supporting the Hard FM team in delivering value across the business.​

This role will focus on driving cost efficiency, mitigating risk, and ensuring compliance across the Hard FM spend portfolio through effective sourcing, tendering, and supplier management.

Job Description

We are looking for an experienced procurement professional who will work closely with internal stakeholders and suppliers to deliver cost savings, improve commercial outcomes, and maximise value.​

Reporting to the Head of Hard FM Procurement, you will lead agreed commodity groups, manage supplier relationships, and support ISS UK & Ireland procurement activities in line with the Procurement Standard.

Key Responsibilities

Lead sourcing and tendering activities across agreed Hard FM commodity groups

Develop and implement category plans to maximise scale and value across multiple projects

Negotiate supplier contracts and framework agreements to achieve reduced total cost of ownership

Manage key supplier relationships, driving performance, compliance, and continuous improvement

Deliver cost-saving, compliance, and value improvement initiatives across the business

Partner with internal stakeholders to support procurement projects, bids, and mobilisations

Monitor spend, supplier compliance, and procurement performance, providing accurate reporting

Implement procurement strategies that mitigate risk and improve commercial performance

Professional and Personal Competencies/Qualifications

Strong procurement experience within Hard FM or facilities management categories

Proven track record in sourcing, tendering, and contract negotiation

Excellent stakeholder engagement and supplier relationship management skills

Demonstrated ability to deliver cost savings, compliance improvements, and value-add initiatives

Strong analytical capability, with experience in spend analysis and reporting

Knowledge of contract management, risk mitigation, and supplier performance management

CIPS qualification or degree-level education (or working towards) desirable

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.