Healthcare Support Worker | Imperial College Healthcare NHS Trust

The Healthcare Assistant (Band 3) is a key member of the multidisciplinary team, providing high-quality support to patients receiving systemic anti-cancer treatment within the Chemotherapy Day Unit. The post holder will deliver direct patient care under the supervision of registered nurses, ensuring patients receive compassionate, safe, and person-centred care throughout their treatment journey.

The role includes supporting patients with activities of daily living where required, undertaking delegated clinical duties such as baseline observations, venepuncture (if trained and competent), specimen collection, and assisting with patient monitoring during treatment. The Healthcare Assistant will help maintain a clean, safe, and welcoming environment, adhering to infection prevention, health and safety, and quality standards.

The post holder will contribute to the smooth running of the unit by preparing treatment areas, stocking supplies, supporting patient flow, assisting with appointments and transport arrangements, and escalating concerns promptly to the nursing team. They will provide emotional support to patients and families, recognising the impact of a cancer diagnosis and treatment.

Working collaboratively with nursing, medical, pharmacy, and administrative colleagues, the Healthcare Assistant will help ensure the delivery of an efficient, safe, and high-quality chemotherapy service.

• Provide high-quality, compassionate care to patients attending the Chemotherapy Day Unit under the supervision of registered nurses.
• Support patients throughout their treatment journey, promoting dignity, comfort, and wellbeing.
• Undertake delegated clinical duties including recording observations, measuring height and weight, collecting specimens, and performing venepuncture or cannulation where trained and competent.
• Assist with monitoring patients during treatment and promptly escalate any concerns or changes in condition to the nursing team.
• Prepare clinical areas and treatment spaces, ensuring equipment is clean, stocked, and ready for use.
• Maintain high standards of infection prevention and control, cleanliness, and health and safety within the unit.
• Support patient flow by preparing patients for treatment, assisting with admissions and discharges, and coordinating transport where required.
• Accurately document care delivered and maintain patient records in line with Trust policies.
• Provide emotional support and reassurance to patients and relatives, recognising the impact of a cancer diagnosis and treatment.
• Work collaboratively with nursing, medical, pharmacy, and administrative teams to ensure safe and efficient delivery of chemotherapy services.
• Participate in quality improvement activities, mandatory training, and ongoing professional development.
• Contribute to maintaining a safe, welcoming, and patient-centred environment for all service users.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

This advert closes on Wednesday 16 Sep 2026