Practice Manager ( Maternity cover)

JOB DESCRIPTION PRACTICE

MANAGER (MATERNITY COVER) Reporting to

GP Partners

Responsible for

Overall practice operations (with

Team Leader managing day-to-day admin/reception)Contract

Fixed

Term 14 months (Maternity Cover)Hours

Part-Time 24 hours per week

Start Date

Early November 2026

Patient list size

~3,500

Practice type

Two-partner GP practice Role Summary We are looking for an experienced, confident Practice Manager to join our close-knit, two-partner GP practice on a 14-month maternity cover contract. This is a part-time role (24 hours per week)perfect for someone seeking genuine work-life balance while still making a real impact. You'll focus on the strategic and leadership side of practice managementdriving improvement, supporting your team, and shaping the practice's future. Day-to-day operations are overseen by our Team Leader, so you'll have space to think big while providing oversight and guidance. You'll work alongside the GP partners, not for thema peer relationship where strong managerial skills and the confidence to lead independently are essential. With a manageable patient list of just under 3,500, you'll have the headspace to focus on quality, not just ticking boxes. Main Duties Strategic Leadership Set the strategic direction of the practice in partnership with the GP partners. Drive continuous improvement across all areas of practice operations. Shape and implement practice policies and procedures. Ensure the practice evolves to meet the changing needs of patients and staff. Lead on practice development and business planning. Oversight and Governance Provide high-level oversight of daily operations, with the Team Leader managing day-to-day admin and reception functions. Step in for complex or escalated operational issues. Ensure robust clinical governance and risk management frameworks are in place. Own CQC readiness and lead on inspection preparation. Implement and monitor compliance with all regulatory requirements, including GDPR and health and safety. Team Leadership and Development Mentor, support, and develop the Team Leader, ensuring they have the tools, confidence, and backing to lead their team effectively. Provide strategic leadership to the wider practice team. Foster a positive, inclusive culture where staff feel valued and heard. Oversee recruitment, retention, and succession planning. Champion staff wellbeing and development. Financial Management Oversee practice finances, budgets, and reporting in collaboration with the partners. Ensure the practice remains sustainable and financially efficient. Monitor income streams, including QOF, enhanced services, and other funding. Authorise expenditure and manage financial risk. Partnership Working Work collaboratively with the GP partners as an equal, not a subordinate. Bring professional expertise to strategic discussions. Challenge constructively and contribute to informed decision-making. Act as a trusted advisor to the partners on all operational and strategic matters. Quality and Compliance Lead on clinical governance and quality improvement initiatives. Ensure the practice meets CQC standards and is always inspection-ready. Manage significant events, complaints, and patient feedback. Drive patient experience and satisfaction. Oversee compliance with NHS contractual requirements. Patient and Public Engagement Act as the senior point of contact for complex patient complaints and concerns. Ensure patient feedback is acted upon and drives improvement. Promote patient engagement and involvement in practice development. Communication and Collaboration Act as the senior point of contact for significant staff matters and escalated operational challenges. Be the calm, decisive voice when it counts. Liaise with external stakeholders, including the ICB, federation, and other healthcare providers. Represent the practice at local and regional meetings as required. Business Administration Oversee practice systems and processes, ensuring efficiency and effectiveness. Manage contracts and service agreements. Lead on business continuity and emergency planning.