Invoice Account Manager | Central London Community Healthcare NHS Trust

We are looking forafinance professionalwith relevant experienceto join the Complex Individualised Commissioning Invoicing Team as anInvoice Account Manager.

In this role, you will help ensure care providers are paid accurately and promptly by managing complex supplier accounts, reconciling financialinformationand resolving invoice queries. Workingcloselywithcolleaguesacrossfinance, brokerage, clinical,commissioningand contractsteams, you will support effective services for people receiving NHS-funded care.

We are looking for someone withan NVQ Level 4, AAT qualification,an equivalentqualificationor comparable practical experience. You willbringexperienceinaccounts payable, creditor services or a financial role, or similar financerole, includingexperience gainedwithin a commissioning environment.Experience ofinvoiceprocessingand an understanding of public-sector paymentprocesses andpolicies are also important for success in this role.

This varied role offers opportunities tofurtherdevelop your financialexpertise, contribute to service improvements and build relationships across health and care services.

The role is based at the MBR office, with office attendance on days agreed with the line manager.

We welcome applications from people of all backgrounds and are committed to equality, diversity,inclusionand reasonable adjustments throughout recruitment.

In this role, you will

• Process, codeandvalidatepurchase order and non-purchase order care-service invoices accurately and within agreed timescales.
• Manage key supplier accounts and local authority invoice schedules, investigating complex, high-volume and older queries.
• Reconcile supplier statements against Oracle,CareTrackand other financial or care-record systems,identifyingdiscrepancies and preventing payment delays.
• Work with providers, brokerage, commissioners, clinicalteamsand finance colleagues to resolve queries and agreeappropriate action.
• Monitor shared inboxes, prioritise work, escalate concerns and contribute to reporting deadlines.
• Use Microsoft Excel, including sums,lookupsand other formulas, to analyse information and prepare reports or summaries.
• Handle confidential and sensitive information lawfully, securely and in line with information governance, dataprotectionand financial instructions.
• Build respectful working relationships, communicateclearlyand manage challenging conversations professionally.
• Support colleagues, contribute to training and workshops, and delegateappropriate codingor administrative work.
• Work independently and collaboratively, adapting to changing priorities whilemaintainingaccuracy.
• Suggest and support improvements to invoicing processes, including scheduled and consolidatedinvoicing.

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.

This advert closes on Thursday 17 Sep 2026