Care Coordinator / Supervisor

Are you an experienced Care Coordinator or Care Supervisor looking for your next opportunity in domiciliary care? We are looking for a compassionate, organised and proactive individual to join our growing team and help deliver outstanding care and support within the community.

This is a varied role working both in the office and out in the field, supporting our care teams, coordinating care visits and ensuring our clients receive the highest standard of care at all times.

About this role

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As a Care Coordinator / Supervisor, you will play a key role in the day-to-day running of the service. You will work closely with the Registered Manager, office team and our team of Carers to ensure care calls are covered efficiently, carers are supported and clients receive safe, person-centred care.

This position would suit someone with strong communication and organisational skills who enjoys problem-solving and building positive relationships with both clients and staff.

Main Responsibilities

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Coordinating and scheduling care visits across the local area

Managing daily communication with carers and office staff

Matching carers to clients based on needs, preferences and continuity

Supporting and mentoring new and existing care staff in the field

Conducting spot checks, supervisions and competency assessments

Assisting with client assessments, care plans and risk assessments

Monitoring care planning systems and ensuring compliance

Handling enquiries from clients, families and healthcare professionals

Managing staff sickness, holidays and absence records

Responding to emergencies and participating in the on-call rota

Covering care visits when required in urgent situations

Supporting investigations, complaints and safeguarding concerns

Carrying out audits to ensure compliance and quality standards are maintained

Working closely with external professionals including OTs and healthcare teams

What We’re Looking For

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Previous experience as a Senior Carer, Care Coordinator or Care Supervisor within domiciliary care

Strong understanding of CQC standards and regulations

Excellent communication and leadership skills

Ability to manage schedules and prioritise workloads effectively

Experience supporting, supervising or training care staff

Confident using care planning software and IT systems

NVQ/QCF/RQF Level 3 in Health & Social Care (or equivalent)

Full UK driving licence and access to your own vehicle

Flexible approach to working hours, including participation in on-call duties

What We Offer

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Competitive salary

Paid mileage and on-call payments

Ongoing training and professional development

Supportive and friendly management team

Opportunity to progress within a growing care company

Rewarding role making a genuine difference to people’s lives