Food Service Assistant

Job Description

Healthy outcomes start with positive patient experiences.

• 7.5 Hours a Week / 1 Day out of 7 / Shift times between 8am & 9pm
• £10.90 - £13.14 per hour
• Uniform provided / Access to Blue Light Card / Sodexo Benefits
• 20 Days Holiday per year (pro rata)
• Location is Royal Stoke Hospital

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: ST4 6QG

Please take the time to read the attached job description

Job Introduction

This job puts good food on the table.

As a Food Service Assistant at Sodexo in Royal Stoke Hospital, you’ll play an important part in preparing and serving nutritious, comforting meals that support patient recovery and wellbeing. You’ll also help maintain a clean, safe environment in the kitchen and dining areas. With a cheerful attitude and great customer service, your presence can make a real difference in someone’s day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.

What you’ll do

• Prepare and serve food and retail products in line with company standards, ensuring quality and consistency at all times.
• Deliver excellent customer service, promoting products and supporting sales growth through positive guest interactions.
• Maintain high standards of food safety, allergen awareness, stock rotation, and storage procedures to minimise waste and ensure compliance.
• Operate tills accurately, process transactions, and ensure all revenue is correctly recorded and accounted for.
• Support a safe, clean, and professional working environment by adhering to hygiene standards, training requirements, and company policies.

What you bring

• Previous experience in food preparation, catering, hospitality, or retail environments.
• Proven ability to deliver excellent customer service in a busy, fast-paced setting.
• Strong communication, organisational, and time management skills with good literacy and numeracy.
• A positive, self-motivated team player who works well under pressure and is eager to learn.
• Level 2 Food Safety qualification desirable, with a commitment to maintaining high food hygiene and safety standards

What we offer

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.