Senior Communications Manager

Senior Communications Manager

Location

UK, with travel to Ireland

Salary

Competitive, depending on experience

Contract Type

Full-time, Permanent

About the Net Zero Careers Accelerator

The Net Zero Careers Accelerator (NZCA), delivered by GoodPeople, connects candidates with employers working across the UK's transition to a greener economy. The programme supports opportunities across sustainability, energy efficiency, smart technology, green construction and other areas contributing to the UK's net zero ambitions.

About the Role

A large, multi-site environmental services organisation is looking for an experienced Senior Communications Manager to develop and lead its internal communications strategy.

This is a senior role focused on ensuring colleagues across operational, office-based and leadership environments are informed, engaged and connected to organisational priorities, culture and values.

Working closely with senior leadership, People and Culture, Brand and Marketing and other stakeholders, you will play a key role in communicating business change, improving employee engagement and creating a consistent communications rhythm across the organisation.

Important to Know

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Full-time permanent position

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UK-based with travel to Ireland

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Competitive salary depending on experience

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Minimum five years' internal communications experience required

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Senior-level experience required

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Experience within a large, multi-site or geographically dispersed organisation required

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Experience communicating with operational and non-office-based employees required

Key Responsibilities

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Develop and deliver an internal communications strategy aligned with organisational priorities and values

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Translate business strategy and complex information into clear and engaging messages

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Establish a consistent communications structure and rhythm across the organisation

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Advise senior leaders on internal communications and employee engagement

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Support leaders with announcements, briefings, presentations, speeches and business updates

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Work closely with senior stakeholders across the organisation

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Develop a channel strategy reaching both office-based and operational colleagues

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Oversee internal content including campaigns, newsletters, intranet content, announcements and leadership updates

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Manage and improve internal communications channels

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Ensure communications are accessible, inclusive and consistent with organisational values and brand guidelines

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Lead communications for transformation programmes, restructures and cultural change

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Develop engagement campaigns to improve understanding, alignment and morale

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Use employee feedback, surveys and performance data to evaluate effectiveness

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Manage communications team members, budgets, agencies and suppliers where required

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Plan and coordinate internal conferences, leadership meetings and town halls

What We're Looking For

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At least five years' experience in internal communications

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Experience operating at a senior level

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Experience within a large, multi-site or geographically dispersed organisation

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Proven ability to develop and deliver strategic internal communications programmes

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Experience communicating with diverse employee groups

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Strong stakeholder management skills

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Confidence advising executives and senior leaders

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Excellent written and verbal communication skills

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Ability to adapt communication style for different audiences

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Experience leading communications for organisational change or transformation

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Knowledge of digital engagement platforms, intranets and content management systems

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Strong planning, prioritisation and project management skills

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Ability to use data, feedback and insight to evaluate communications

Desirable Experience

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Experience managing and developing a communications team

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Relevant qualification in communications, journalism, public relations or a related discipline

The Person

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Strategic thinker who can also deliver effectively

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Confident, credible and calm under pressure

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Pragmatic and comfortable within a fast-moving operational environment

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Highly collaborative with strong relationship-building skills

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Committed to inclusive and accessible communication

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Focused on employee engagement and wellbeing