Head of Exams

Job Details

We are seeking an experienced and highly organised Head of Exams to lead and develop the College’s examinations service. This is a key management role responsible for ensuring the effective, compliant and high-quality delivery of all internal and external examinations and assessments.

Working closely with the Head of MIS and wider College teams, you will provide strategic oversight of examinations operations, lead continuous improvement initiatives, and ensure compliance with JCQ regulations and awarding body requirements. You will manage and support the Exams Officer and examinations team, driving excellence in service delivery, quality assurance and risk management.

Duties and responsibilities

Leading and developing the College’s examinations function and team.

Ensuring compliance with JCQ, awarding body and College regulations.

Overseeing quality assurance, audits, risk management and business continuity planning.

Managing examination-related reporting, analysis and stakeholder engagement.

Driving service improvements through digital systems and operational enhancements.

Ensuring effective coordination of access arrangements and learner support.

The right candidate will have

Essential

Significant experience of examinations leadership within FE or a similar environment

Strong working knowledge of JCQ and awarding organisation regulations

Experience overseeing operational compliance and quality assurance within an exams environment

Experience leading or supervising staff teams

Experience of using MIS and examination systems

Excellent attention to detail and ability to manage risk and compliance effectively

Ability to analyse operational performance and implement improvements

Desirable

Relevant management qualification or examinations administration qualification

Experience managing examinations services across multiple sites

Knowledge of learner information systems such a REMS or similar platforms

Experience of service redesign, digital process improvement or operational transformation