Antenatal Administrator

1. To coordinate the process of women booking their pregnancy with the maternity department. Creating a PAS and badgerNet record, maintaining accurate records of women booked and ensure they quickly and effectively are able to make/receive a booking appointment with their community or hospital midwifery team. 2. Responsible for all aspects of antenatal clinic administration, pre/post and during all clinics under the direction of the Antenatal Clinic Manager or Midwife in Charge, including the administration for obstetric ultrasound scans. 3. Ensure timely payment of ultrasound scan pictures. Maintain obstetric ultrasound pathway, supporting the booking and changing of appointments as required 4. It is essential that the post holder has good communication skills, is organised and assertive. 5. The post holder must have a flexible and responsive approach to the varying demands of the post. 6. Consistently welcoming, polite, courteous, efficient and sensitive manner when dealing with women and visitors who may be anxious or worried and displaying a positive approach at all times 7. To accompany patients to their clinic floor or other departments (e.g. imaging, triage, labour ward if necessary) 8. Deal promptly and in a professional manner with telephone enquiries, taking the necessary action required to assist the caller, and ensuring messages are passed swiftly to the relevant person 9. Ensure all outgoing and incoming calls are introduced with the Trust name, department name and staff members name. 10. To ensure Maternity records are maintained according to record keeping policy and reports are filed accurately in patients records on a daily basis 11. To arrange and document appointments for clients and confirm details 12. Ensure that patient demographics are correct and up-to-date on Cerner when dealing with a patient query. 13. They must be able to prioritise their work effectively and have the ability to work with minimal supervision (at times). 14. The post holder must maintain a high degree of confidentiality with relation to service users, employees and sensitive information in accordance with Trust policies and procedures. 15. Be aware of the regulations regarding the Data Protection Act and Equal Opportunity Policy according to Whittington Health regulations. 16. Respect patient and staff confidentiality 17. Liaising as necessary with Consultants, Obstetricians, Midwives, MSWs, medical records and GPs. To carry out any other duties commensurate with the grade as directed by the Antenatal Clinic Manager to ensure that the department interfaces efficiently with them