Paediatric Complex Care and Transitional Flow Coordinator

Understands the business of each of the departments, wards and speciality services Understanding of the local and national nursing agenda Understanding of relevant national service guidance pertinent to the service Awareness of Royal Surrey County Hospital NHS Foundation Trust guidelines and policies Understanding of organistional structures within the Trust and those for the important relationships external to the Trust Commitment to clinical audit, research and evidence-based practice Awareness of budget management Awareness of Human resources policies and guidance as pertinent to the management and leadership of the clinical team Knowledge and understanding of current issues in health and social care Awareness of, and engagement with the regional system providers and healthcare organisations across the region Clinical Practice Provide visible clinical leadership and acts as a role model to the nursing and wider team by delivering high quality compassionate care as an expert practitioner Promote and maintain positive working relationships between all staff, internal and external to the Trust, involved in the care of patients Work at an advanced level of practice autonomously and self-directed Work to optimise health and wellbeing, demonstrate autonomous decision making related to comprehensive history taking and physical assessment of patients. Plan, prioritise and manage complete episodes of care, working in partnership with others, delegating and referring as appropriate to optimise health outcomes and resource use, providing direct support to patients and clients Devising negotiating, implementing, supervising and reviewing individual treatment plans in collaboration with service users, family and carers Draw upon an appropriate range of multi-agency and inter-professional resources in their practice Ensure that documentation standards are maintained in accordance with NMC and RSFT guidelines, whether written or computerised Promote a high standard of advanced specialist nursing by initiating and coordinating the assessment, planning, delivery and evaluation of the holistic needs of patients/families through evidence-based practice following agreed policies, protocols and guidelines Practice a high standard of communication including highly sensitive and complex information to develop and sustain partnership working with individuals, groups, communities and agencies. Balance clinical risk and clinical decision making against context Help to set, monitor and seek to continuously improve standards and the quality of patient care, including those standards defined in local and national guidance Maintain a safe working environment Ensure the safe use and efficient management of equipment and supplies Promote compassionate evidence-based practice, wherever possible Act in such a way that safeguards the health and wellbeing of children and vulnerable adults at all times Is familiar with and adheres to the RSFT safeguarding policies. Act in accordance to the

Nursing and Midwifery Councils Code

Professional Standards Practice and Behaviour Fulfils the requirements as directed by the Nursing and Midwifery Council to maintain and revalidate registration Leadership and Service Development Collaborate with the multi professional team to develop a shared vision of the service. Work collaboratively with colleagues to develop effective documentation, pathways, protocols and guidelines for care Identify gaps in the coordination of transitional care and liaise with both adult and paediatric services to promote a seamless MDT approach to transition Demonstrate a commitment to share expertise and disseminate information Contribute to the development of the teams and the service to continuously improve patient care Participate in implementing national standards and frameworks at a local level. Network locally, regionally, nationally and internationally and seek opportunities to develop the transition nurse role Use effective change management skills to initiate and implement service and practice development, making the best use of resources to improve practice and health outcomes Participate in the selection, interviewing, appraisal and professional development of team members Maintain involvement and active input in multidisciplinary meetings and appropriate local bodies / forums to contribute to practice and service development Support and inspire staff to provide efficient, effective, safe, quality care to patients Deliver a positive patient experience Promote the building of effective teams and collaboration between teams Support the senior sister / charge nurse to investigate and respond to accidents, complaints, untoward incidents and other significant events Support in the delivery of an effective, safe, quality service within budgetary envelope Raise and respond to concerns with regards to risk, danger, malpractice or wrongdoing by following the Trust whistle blowing policy and supporting processes Quality Improvement Through the use of audit, local research, metrics and feedback continually seek to identify practice that needs improvement. Implement and evaluate any resultant improvement plan Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information to support service development and improvement Support the implementation and use of innovative software or techniques to support service improvement and development, for example Quality Improvement tools Actively coordinate and promote patient involvement and feedback within service improvements to promote a positive patient experience Evaluate clinical practice in relation to its evidence base and clinical effectiveness including policy and guidance Identify areas of risk and poor quality, and address these through appropriate governance structures and forums Maintain and sustain the momentum of improvements until they are firmly embedded into the values and culture of the clinical area Participate and actively seek peer review in practice and sound evidence for assurance purposes Educational Develop and maintain a peer network of support, information and learning with other Lead Nurses at a local and National level. Contribute to the development and acquisition of specialist knowledge and skills to enhance and extend the practice of other nurses and health care professionals within the service and beyond Identify and address the educational needs of patients, families, carers and staff involved in the delivery of this service. Participate in personal appraisal and mandatory training at the required time periods Support and facilitate re-validation for registered nursing staff, and self. Promote a learning and development culture to improve staff skills, knowledge and competence Contribute to relevant educational programmes and in house study days. Promote a positive learning environment within the clinical area to support the development of knowledge and skills in learners. Support and facilitate work-based inter-professional learning Freedom to Act To be professionally and legally responsible and accountable for all aspects of your work including the management of patients in your care.