Barista Maestro

Overview

Team Leader

At WY & SF Ltd, we are proud Costa Coffee franchise partners operating stores across

Oxfordshire, Berkshire, Wiltshire and Warwickshire. We are passionate about great coffee,

exceptional customer service and creating welcoming environments for our customers and

Teams.

We invest in our people through training, development and career progression opportunities,

helping our team members grow and succeed within the business.

A bit about the role

As a Barista Maestro (Team Leader), you’ll have your first taste of leadership responsibility,

accountability and autonomy. You’ll get involved with day-to-day operations, stock

maintenance, health & safety, store marketing and other tasty activities. And every day,

you’ll be dedicated to creating uplifting experiences for our customers and inspire your team

to keep customer service at the heart of everything they do.

What's involved?

• Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
• Making the most of people’s talents they’re in the right place to maximise sales
• Training and accrediting new Baristas
• Getting familiar with new recipes and ranges, and sharing the exciting news with the team
• Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores
• Becoming a brand ambassador and helping us shine

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro (Team Leader)?

• Reliability to open and close the store safely and on time
• Team leadership experience in a buzzing environment
• Ability to take on shared responsibility whilst on shift and support team members
• A love of turning knowledge and know-how into hot ideas to help your store succeed
• Willingness to learn and be bold, brave and action-orientated
• Flexible approach and can-do attitude, as each day offers exciting new challenges

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

• Competitive pay (£12.80 – £13.25 per hour, rising with training)
• Hours of work – TBC
• Holiday allowance – TBC
• Free handmade drinks on shift
• Generous staff discount on food and drinks
• 25% off when off shift via the discount card
• Company pension scheme
• Ongoing training and development
• Great opportunities to progress within a growing Costa franchise business

And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.

A bit about us

WY & SF Ltd is a family-owned Costa Coffee franchise operating multiple stores across

Oxfordshire, Berkshire, Wiltshire and Warwickshire. We are passionate about creating

welcoming coffee shops where both our customers and team members feel valued. We believe that great stores are built by great people. That’s why we look for individuals who

take pride in delivering excellent customer service, enjoy working as part of a team, and are committed to maintaining high standards in everything they do.

We are committed to investing in our people through comprehensive training, coaching and development opportunities. Whether you are joining us as a Barista or stepping into a management role, we will provide the support and tools you need to succeed.

Many of our managers and leaders started their careers behind the coffee machine, and we actively encourage career progression for those who demonstrate the passion, commitment and ambition to develop within the business.

If you are looking to join a supportive team, make a difference in your local community and build a rewarding career with Costa Coffee, we’d love to hear from you.

*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.