Business sales and account development manager

Business Sales and Account Manager

Company

NST Enterprise Ltd

Job Purpose

The Business Sales and Account Manager at NST Enterprise Ltd is responsible for developing new business, generating sales opportunities, securing new clients and managing relationships with existing business customers.

The role involves identifying prospective clients, understanding their requirements, presenting NST Enterprise Ltd’s products and services, negotiating commercial terms and maintaining strong long-term business relationships.

Key Duties and Responsibilities

* Identify and approach potential business clients through telephone calls, emails, networking, referrals, online research and face-to-face meetings.

* Generate new sales leads and develop opportunities for NST Enterprise Ltd.

* Research target markets and identify relevant companies and key decision-makers.

* Contact prospective customers to introduce NST Enterprise Ltd and explain the company’s products and services.

* Arrange and conduct client meetings, sales presentations and business discussions.

* Understand clients’ requirements, budgets and commercial objectives and recommend appropriate solutions.

* Prepare quotations, proposals, pricing information and other sales documentation.

* Negotiate prices, contracts and commercial terms in accordance with company policies.

* Convert qualified prospects into new customers and achieve agreed sales and revenue targets.

* Develop and maintain strong professional relationships with new and existing clients.

* Act as a key point of contact for assigned customer accounts.

* Regularly communicate with customers to review their requirements and maintain high levels of customer satisfaction.

* Identify opportunities to increase sales from existing accounts through repeat business, upselling and cross-selling.

* Handle client enquiries and work with relevant departments to resolve customer issues efficiently.

* Maintain accurate records of leads, sales activities, customer communications and business opportunities.

* Update the company’s CRM or other internal systems with sales and account information.

* Maintain an active sales pipeline and follow up prospective customers at appropriate intervals.

* Prepare sales activity reports, forecasts and account updates for management.

* Monitor competitors, market developments, customer demand and potential new business opportunities.

* Work closely with management and other departments to ensure that customer requirements are delivered effectively.

* Support the development and implementation of NST Enterprise Ltd’s sales and business growth strategies.

* Represent NST Enterprise Ltd professionally when dealing with clients, suppliers and other external organisations.

* Ensure all sales and account-management activities comply with company policies and relevant UK legislation.

* Maintain the confidentiality of customer, commercial and company information.

Key Performance Areas

Performance will normally be assessed against

* New business generated

* Sales and revenue targets

* Number and quality of new business leads

* Client meetings and presentations

* Lead-to-customer conversion rates

* Growth of existing customer accounts

* Customer retention

* Repeat business

* Sales pipeline development

* Customer satisfaction

* Accuracy of sales and CRM records

Skills and Competencies

The Business Sales and

Account Manager should demonstrate

* Strong sales and business development skills

* Excellent communication and interpersonal skills

* Client relationship and account-management ability

* Negotiation and influencing skills

* Confidence in telephone and face-to-face sales

* Commercial awareness

* Customer service skills

* Ability to identify and develop new business opportunities

* Good organisation and time-management skills

* Ability to meet sales targets and deadlines

* Competence in using CRM, email and standard business software

* Ability to work independently while collaborating effectively with colleagues

Overall Responsibility

The Business Sales and Account Manager will take responsibility for developing and maintaining NST Enterprise Ltd’s business relationships, from initial prospecting and client acquisition through to ongoing account management, customer retention and account growth.

The role is commercially focused and is expected to contribute directly to the company’s sales growth, customer base and long-term business development.