About this role

Planner - Social Housing

Location

West London

Salary

£15.48 per hour PAYE

Hours

42.5 hours per week

Contract

Temp to Perm

Working Pattern

Fully Office Based

We are currently recruiting for an experienced

Planner to join a busy property services team based in

West London. This is a fantastic opportunity for someone with strong planning, scheduling or repairs administration experience who is looking for a long-term opportunity with the potential to become permanent.

The Role

As a Planner, you will be responsible for coordinating and scheduling works, ensuring jobs are allocated efficiently and customers and operatives are kept updated throughout the process.

Your day-to-day responsibilities will include

Planning and scheduling repairs and maintenance works
Allocating jobs to operatives and managing diaries
Liaising with operatives, tenants, contractors and internal teams
Managing workloads and prioritising urgent repairs
Monitoring outstanding jobs and ensuring works are completed within agreed timescales
Updating internal systems with accurate job and appointment information
Dealing with queries from customers and operatives
Ensuring appointments are booked efficiently and communicated clearly
Providing general administrative support to the repairs and maintenance team

About You

We are looking for someone who

Has previous experience within

repairs, maintenance, housing or property services

Has experience in a

planning, scheduling or coordination role

Is confident dealing with a busy workload and changing priorities
Has excellent communication and organisational skills
Is comfortable working with computer systems and databases
Can work well under pressure and meet deadlines
Has a strong customer-focused approach
Is reliable, proactive and works well as part of a team