Serco Limited • Kent ME12 1HH

Health & Fitness Coach-Kent Sheppey Leisure Complex

About this role

Serco Limited

Ready to impact a better future?

As a Health and Fitness Coach in our Leisure team, you’ll support members to achieve their personal health and fitness goals through expert coaching, engaging programmes, and a welcoming environment. Your work will create meaningful, positive impact by helping individuals build healthier lifestyles.

This is a role where your passion meets purpose. You’ll play a key part in creating a community-focused space where people feel supported, motivated, and inspired to grow. From first-time gym users to experienced members, your guidance will shape journeys, build confidence, and contribute to healthier communities.

What you’ll do as a Health and Fitness Coach

You’ll be entrusted to

Deliver engaging fitness programmes, including group training and small group sessions

Coach members on personalised fitness plans aligned to their goals

Track member progress, offering motivation and adapting programmes for continued success

Carry out health and fitness assessments, including body composition and cardiovascular testing

Support onboarding of new members, helping them start their journey with confidence

Maintain a safe, clean, and welcoming gym environment while supporting members on the gym floor

Does this sound like you?

You’ll be a great fit for this role if you have

A Level 2 Fitness Instructor qualification, with Level 3 Personal Trainer qualification or working towards it within 12 months.

A solid understanding of health and fitness principles and programme delivery

Strong communication skills with a passion for supporting and motivating others

The ability to build trust and create positive relationships with a diverse range of members

A proactive approach to learning, development, and continuous improvement

Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

· Free gym membership

Holidays

Up to 21 days plus bank holidays (and the option to buy up to five additional

Training and development

Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression

Health and wellbeing

Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

Discounts

Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

Employee networks

Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.