Payroll Giving Data Specialist

Job Title

Payroll Giving Data Specialist

Location

Whitstable

Salary

£23,915.00 per annum

Job Type

Full-Time

Be Part of Our Growth Journey!

GoodPAYE is experiencing an exciting period of rapid growth, and we’re thrilled to offer you the chance to join our expanding team.

As the UK’s leading Payroll Giving platform, we make it simple for employees to support any UK charity with tax-free donations directly from their pay—efficiently and effortlessly.

Our innovative tech-for-good business is transforming the charitable sector, with a bold mission to raise £100m for civil society by 2035. As we continue to scale, we’re seeking a motivated Payroll Giving Data Specialist to help drive our success.

Job Description

We are seeking a dedicated and detail-oriented Payroll Giving Data Specialist to join our team. In this role, you will be responsible for ensuring the smooth operation of payroll processes and providing exceptional care to Payroll Giving donors.

Your key responsibilities will include

• Performing data entry tasks
• Supporting payrolls through the payroll giving process, including initial setup and query resolution.
• Reconciling payrolls with enhanced requirements based on employer specifications including relevant data flows.
• Managing payroll listings to ensure accurate flow between agencies and payrolls.
• Running weekly invoices and managing employer listings.
• Providing donor support.
• Sourcing required reports and analysing the data.
• Adhering to our data protection policy to ensure donor data protection, being aware of change management processes and incident reporting, and providing verification rates and feedback for weekly management meetings and monthly ISO meetings
• Database Management
• Supporting account managers with various tasks including liaising with payrolls & reporting.
• Investigating funds not received by employers and charities and providing resolutions.

Essential Requirements

• Strong attention to detail and organisational skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• IT skills in Microsoft 365
• Database administration experience

Desirable Requirements

• Experience with payroll processes and donor care is preferred.
• Knowledge of data protection policies and change management.
• Experience in delivery of excellent customer service.

Benefits

• Option to join health cash plan
• Workplace Pension scheme
• 25 days annual leave per annum plus bank holidays.
• Be part of a purpose-led organisation where your work contributes to real, measurable impact

How to Apply

If you are passionate about data, customer care and fundraising, we would love to hear from you. Please send your resume and a cover letter to support@goodpaye.com