Legal Services Manager | Croydon Health Services NHS Trust

The Legal Services Manager leadership role at Croydon Health Services NHS Trust. The postholder will support the Head of Legal in leading and developing the Legal Services Team, which sits in the Corporate Governance Directorate, and serve as the primary legal subject matter expert for the whole Trust.

The postholder will need to be adaptive and resilient - balancing a hands-on approach to personally progressing day-to-day legal casework in conjunction with the wider Legal Services Team, with other responsibilities such as sharing learning that will help lead to improved patient safety and experience, and raising the profile of the Legal Services Team, and the work it undertakes, across the organisation.

Reporting to the Head of Legal Services, the post holder will ensure that the Legal Services Team provides efficient and effective legal services that aim to minimise clinical, financial, operational and legal risks of the Trust. This will include inquests, clinical claims, court of protection and all aspects of clinical legal advice, training and support.

The postholder will provide some legal advice to the Trust under the guidance of the Head of Legal Services, including sourcing from external providers if appropriate.

The postholder will be responsible for supporting the Head of Legal Services with the leadership and development of the Legal Services Team members. This will includesupervising and managing a caseload of work relating to clinical negligence, employers liability, personal injury and coroner-related work, including attendance and representation at some inquests.

The postholder will provide leadership skills to develop and maintain strong service delivery, including providing some healthcare legal advice.

The postholder will work with professional leads across the organisation to enable the Trust to demonstrate its compliance with national policies and standards.

The postholder will support the Trust in improving the quality and value of services by learning from legal issues, including claims.

The role requires leadership skills with practical experience in a healthcare law setting to ensure a suitable level of competency to work effectively, recognising when external advice or support is needed.

The postholder will ensure there are mechanisms in place to identify and refer patient safety risks to the relevant teams for appropriate escalation and investigation and to drive learning from claims and inquests.

The postholder will also lead the subject access requests team to comply with legal requirements for the disclosure of health records and personal data.

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust wasformed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.

If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that’s making a real difference then a career at Croydon Health Services could be just what you’re looking for.

***Please see the attached supporting document job description and person specification which contain more information about the role***

This advert closes on Wednesday 10 Jun 2026