Hospitality Lounge Manager

Job introduction

We’re experience makers.

And food fanatics.

And we’re hiring Casual Hospitality Managers

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more

. Be part of something greater.

We currently have an opportunity for Casual Hospitality Managers to join our amazing team at Millwall Football Club

With the opportunity to work at Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.

We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression

The Den - Home to Millwall football club, founded in 1885, 140 years ago as Millwall Rovers.

What you'll do

• To attend pre-match managers briefings, partaking in training required by legislation and the company.
• To monitor staff working practices to ensure they are working efficiently and productively, adhering to company working practises, with reference to responsibilities and job description of staff
• To liaise with the kitchen team, ensuring all food products are serviced in line with timings specified.
• Working in adherence with Food Allergens information and service procedures.
• Ensuring that both bar and floor staff are attentive to guests needs, working in a timely manner to minimise any wait times.
• Welcoming guests, taking orders and serving beverages to guests
• Care about customer satisfaction and deliver the optimal client service experience
• Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
• Deal with customer and staff complaints effectively and efficiently.

What you'll bring

• Excellent verbal communication skills
• Being friendly yet professional
• Being a team player with an ability to resolve conflict and take criticism
• Good attention to detail and punctuality
• Being proactive is key
• Experience within a hospitality, catering or bar setting

Why Sodexo?

Sodexo Live! are currently looking to add to our casual Hospitality team at Millwall Football Club to deliver a world class guest experience. We are looking for passionate, enthusiastic and motivated individuals to join our team.

We have roles available for Bar Managers/Supervisors, Room Managers/Supervisors and Fine Dining Managers/Supervisors