Senior Rota Coordinator

Main responsibilities Organising the electronic rota on Trust approved systems, scheduling all members of the medical team according to their work schedules or job plans. Feed- back to senior management when efficiencies can be made. Establish and maintain comprehensive annual leave, sickness absence, study leave and mandatory training monitoring systems for staff. Production of weekly reports for locum bookings for finance review Locum bookings and payroll management for bank staff and support the service manager to manage and monitor performance which in turn ensures the department meets its financial and operational targets Induction management and co-ordination for the new starters and trainees Support the development, management and implementation of project plans for service development and quality improvement Arrange, plan and take comprehensive and accurate minutes at departmental meetings and project group meetings Deal with telephone calls coming into the service ensuring that users are communicated with in a sensitive and effective manner and that issues are dealt with promptly and efficiently Develop and distribute rotas for staff within the division as required Liaise with other administrative staff, other departments and members of the Trust and public to ensure the smooth running of the service Support the senior management team with processes and paperwork relating to staff within the division including recruitment and induction Maintain appropriate filing systems and take responsibility for ensuring that documents are available as necessary Operational service delivery Work with the Manager to ensure optimal operational performance including the development of efficient and effective systems and processes. Have an understanding of the patient pathway and highlight issues with delivery and propose solutions Have oversight of the effective flow of patient records to and from the service, managing any issues promptly and efficiently and working with health records staff and senior managers and clinicians to resolve ongoing issues Work with colleagues to ensure effective clinic utilisation and capacity planning. Ensure that staff are aware of and engaged with the performance statistics, targets and priorities to be achieved. Support the monitoring of compliance with internal and external governance and best practice requirements Support the implementation and overall management of support systems, control processes and risk management arrangements to ensure effective delivery of services Assist with the design and implementation of audits in collaboration with the Service Manager Contribute to the modernisation of patient services through involvement in working groups determining strategies and priorities for service improvement Seek out examples of best practice which might be introduced within the service Performance Management Support the management team to ensure effective processes and procedures are in place to collate, monitor and track performance, working with Trust performance staff In collaboration with the Service Manager, develop and deliver productivity and access targets. Support the Service Manager to ensure all relevant datasets are accurate and submitted within the timescales provided. Escalate issues of concern to the Service Manager and where necessary meet with stakeholders to discuss concerns and capture agreed remedial actions Constantly review, streamline and update processes for capturing data in order to improve quality within the department Support the Service Manager with the collation, presentation and, as appropriate the analysis of data so that the General Manager and clinical lead have access to timely and accurate information on all key performance indicators PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DUTIES OF THE POST