Workshop Controller

We are recruiting on behalf of our client for the position of Workshop Controller at their prestigious dealership in Maidstone, Kent. This is an exceptional opportunity for an experienced and proactive professional to lead a high-performing workshop team within a well-established automotive group.

The Workshop Controller will play a key role in ensuring efficient workshop operations, delivering superior customer satisfaction, and maintaining high standards of quality and compliance.

Benefits

• Competitive basic salary of up to £38,622, with an OTE of £50,622, plus uncapped bonus potential
• 25 days’ annual leave plus bank holidays, increasing based on service
• Generous pension scheme and life assurance
• Employee discounts on car servicing, purchases, and exclusive lifestyle perks
• Full-time hours of 45 per week, including 1 in 3 rota-based Saturday mornings
• Ongoing training and professional development opportunities
• The chance to work within a customer-focused environment that values staff growth and excellence

Duties as a Workshop Controller

• Lead, motivate, and manage a team of qualified and apprentice technicians to meet daily workshop demands
• Allocate job cards and manage workloads to optimise productivity and efficiency
• Conduct quality control checks to ensure all work adheres to brand standards and quality guidelines
• Oversee technical workshop activities, including EVHC and service booking systems
• Provide exceptional customer service in person and via telephone, supporting the Service Advisor team
• Drive workshop profitability and customer satisfaction through effective operational management
• Ensure compliance with health and safety policies and procedures
• Keep abreast of industry developments and technical updates to maintain service standards

Requirements

• Proven experience as a Workshop Controller, preferably within a franchised dealership environment
• Strong leadership skills with the ability to motivate and guide a team
• Excellent organisational and IT skills; experience with EVHC software is advantageous
• Problem-solving abilities with a proactive approach to operational challenges
• A professional and calm manner focused on delivering quality service
• Customer-centric attitude with pride in representing brand standards

If you are ready to progress your career as a Workshop Controller and want to learn more about this outstanding opportunity, contact Rhys Woods, Automotive Recruitment Specialist at Perfect Placement covering Maidstone and Kent today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.