Endoscopy Receptionist

The role is a newly created hybrid role that incorporates a mixture of reception and booking officer roles, which creates flexibility within the Endoscopy Department to support the booking team. To welcome patients, carers, relatives, visitors and other health care staff to the Endoscopy Department in a polite, courteous and professional manner. To ensure you are patient focused at all times and always greeting patients with a smile. To ensure that the patient journey from receipt of referral letter to appointment in clinic and any subsequent follow-up appointment is patient focussed, efficient and effective. Incorporating use of all the

Trust's systems including

Choose and Book, iPortal, Unisoft/Endobase and any other systems to achieve a smooth pathway for the patient alongside accurate and safe Data Quality collection. For further information on this vacancy, please see the attached Job Description and Person Specification or contact the

Hiring Manager

Sophie Dodds,

Operational Services Manager Email

Sophie.Dodds@uhnm.nhs.uk

Tel

01782 676185