HR Assistant

HR Assistant – Salary £26,000

We have a great opportunity for a self-motivated and enthusiastic HR Assistant based at our Support Office in Bromley, Kent. Excelcare are a privately owned care provider with 31 care and nursing homes, a homecare division and a number of other smaller, expanding businesses.

As the HR Assistant, you will report directly to the Head of HR Business Partnering and work within a well-established and dedicated team across HR, Recruitment, and Compliance. The role requires excellent customer service skills, a proactive and professional approach, and the ability to work effectively in a fast-paced environment. Strong administrative capabilities and a high level of IT proficiency are essential, as the position involves the use of a wide range of systems and platforms.

What you can expect

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Salary

£26,000

• Based at our Support Office in Bromley, Kent

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Working hours

9:00am – 5:30pm, Monday – Friday

About the role of

HR Assistant

• Be the point of contact for HR queries via telephone and the HR ticketing inbox from internal and external stakeholders, managing allocated queries efficiently and escalating complex matters where appropriate
• Add new starters to the HR system, process leavers, contractual changes, payroll documentation and reference requests all whilst maintaining accurate HR records
• Ensure file compliance prior to processing and raise queries with recruiters/hiring managers if further information is required
• Support the completion of the monthly Right to Work report and associated compliance checks, escalating complex matters where required
• Preparing weekly/monthly reports as required
• Assisting with monthly employee celebrations – birthdays, employment milestones, employee of the month
• Attending meetings and taking notes and minutes where required
• To provide reception support as part of a rota
• Support the recruitment team with posting vacancies via the ATS onto agreed job platforms
• Manage applications and shortlisted candidates through the Applicant Tracking System
• Coordinate interview scheduling and liaised with Hiring Managers on availability
• Issued onboarding documentation and recruitment paperwork
• Ensured end-to-end compliance of candidate records, including right to work, ID checks, DBS applications, and references
• Managed filing, correspondence, typing and general administrative duties
• Provided additional support as directed by the Head of HR Business Partnering

About you

• Educated to GCE / ‘O’ level / GCSE or equivalent
• Strong communication skills and confident telephone manor
• Excellent administration skills and proficient in Microsoft Office, including Word, Excel and Outlook
• Highly organised with excellent attention to detail and the ability to prioritise workloads and meet deadlines accurately
• Eager to learn, offering solutions proactively as both a confident team player and independent contributor
• Experienced in taking meeting minutes and supporting recruitment administration, including pre-employment checks such as Right to Work, DBS, and references

What we offer in return for your hard work

• 25 Days holiday plus bank holidays
• Refer a Friend Scheme rewarding £500 for every person you refer*
• DBS certificate paid by Excelcare*
• Comprehensive induction programme
• Funded qualifications via the apprenticeship programme (where required)
• Contributory pension
• Annual pay rise*
• Discretionary annual bonus*
• This is a busy role with a great opportunity to learn more and develop knowledge and skillset.

*T’s and C’s apply

If you are interested to find out more, please apply online today – we look forward to hearing from you.