Shop Assistant

Hours per week

Variable

Contract

Permanent, subject to a 3-month probationary period.

Please note that this role is offered on a zero-hours contract. On average, we schedule approximately 20-30 hours per week, depending on business needs. The role requires full availability on weekends. Please indicate your availability when submitting your application for our consideration.

Expected Start date

ASAP

Location

Site-based

Reports To

Shop Manager

Key Responsibilities

Maintain, handle and replenish stock throughout the store, ensuring that all stock is displayed in a professional and orderly manner;

Maintain a responsible, safe and professional manner at all times;

Engage and interact with all customers in a welcoming, friendly and professional manner – creating a positive and memorable shopping experience;

Demonstrate knowledge of the product range sold by Korea Foods Company, and when appropriate offer advice on products on promotion;

Ensure the store is maintaining a safe and hygienic environment at all times through general cleaning as you fulfil your regular duties;

Provide administrative support if/when needed;

Be conscious of visiting customers and stay vigilant for any potential shoplifters, raising any issues with store management;

Any other reasonable management requests.

Person Specification

Able to lift mid-heavy goods weighing 20kg and over

Fluency in any of the following languages would be beneficial: Korean, Cantonese, Mandarin, Japanese, Thai or Vietnamese

Valid UK working permit

Ability to work flexibly within a team or alone

Comply with all health and safety regulations pertaining to your role

Strong communication/customer service/organizational skills

The Company

Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores.

We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco.

We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026.

Growth has been consistently double-digit, with a sales turnover in excess of £85 million.

The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.

Key benefits but not limited to, include

· Paid day off on your birthday

· Yearly bonus

· Holiday starting at 28 days plus a personal day rising to 29 days after 5 years (Bank holidays inclusive);

· Pension scheme 3% contributed by the company

· Annual pay review

· 5% discount from Company’s retail stores Seoul Plaza and Cash and Carry