Administrator

Job Title

Administrator

Location

Otterbourne

Contract Type

Fixed Term Contract - 12 months

Hours

Full Time

Salary

£27,612 - £29,000 dependent on experience

About National Fostering Group

Its official, we have been rated as a Great Place to Work 2025!

83% of employees at National Fostering Group say it is a great place to work, compared to 54% of employees at a typical UK based company! Please read more about why our employees love working here: https://www.greatplacetowork.co.uk/certified-company/1574411

With over 20 years experience, National Fostering Group is the largest independent children's fostering group in the UK with a community of over 2,500 foster carers.

As a Group, we work with Local Authorities to provide the highest quality of care for children and young people. All of our fostering agencies are officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’ or ‘Good’ which we are extremely proud of.

We also offer a 4 day working week - this means 80% of the hours for 100% pay! This will be given following a successful 6 month probationary period and is a performance based benefit.

About the role

We have a fantastic opportunity for a motivated and enthusiastic Administrator to join our team at Fostering Solutions South in our Otterbourne office. The successful candidate will be responsible for providing a comprehensive administrative service to the team to ensure an effective and efficient service.

You will be required to provide a high-quality administration service to all internal and external stakeholders, including meeting and greeting and being the first point of contact for telephone calls.

This is your chance to join a high achieving team at Fostering Solutions South.

Who we are looking for

You will have experience of working within an office environment and supporting a busy team. The successful candidate will need a good working knowledge of Microsoft Office applications, including Microsoft Excel to create reports. It is important that you are able to work efficiently within a fast-paced environment. You should have the ability to meet tight deadlines and work calmly under pressure.

We are looking for someone who can demonstrate a willingness to learn and develop your own personal skills and capability though on-going training as agreed with your line manager.

Key Responsibilities

Provide a comprehensive administrative service, including the provision of information and appropriate support in accord with procedure and in response to requests, liaising with colleagues were necessary

Deal quickly and efficiently with telephone calls and emails, transferring them through to the relevant person or department and advising managers of any important issues or of any matter concerning child protection

Provides a confidential and effective point of contact for the agency.

Supports the team and managers with any additional tasks such as minuting, projects and research.

Essential Criteria

Experience within an administrative role

Strong IT skills

Good communication skills, both spoken and written

Willingness to learn and happy to undertake professional training where necessary

Team player

But what else is in it for you? Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

27 days holiday, increasing with service up to 32 days + buy/sell scheme + bank holidays

Bonus schemes

Generous salary sacrifice pension scheme

Enhanced family leave (subject to qualifying criteria)

Employee Assistance Programme

Life Assurance

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you. Just some of the things on offer:

A wide range of health, wellbeing, and insurance benefits

100’s of discount options

Salary sacrifice Eco Car Scheme and Cycle Scheme

Tech benefit

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

We are an Equal Opportunities Employer

Job ID

310331