Medical secretary

Job Purpose To provide efficient and confidential secretarial and administrative support to the clinical team, with particular responsibility for patient referrals and related correspondence. Main Responsibilities Manage and process patient referrals through ERS. Monitor referrals and follow up outstanding actions where required. Liaise with clinicians, patients, hospitals and other healthcare professionals. Respond to patient queries professionally and promptly. Prepare and process insurance and private medical reports. Use EMIS Web to update patient records and complete administrative tasks. Prepare letters, reports and other correspondence. Scan, upload and file documents accurately. Provide general secretarial and administrative support to the clinical team. Maintain confidentiality and comply with GDPR and practice policies. Support colleagues with additional duties during busy periods or staff absence.