Ward Clerk

Ward Clerk Duties Maintain casenotes in line with policy, arranging for casenotes to be merged where required. Registering patients on Medway, transferring to other wards and discharging. Updating patients details on the electronic patient register (EPR) to a very high degree of accuracy. Maintaining patient transfer book and updating patient status whiteboard where required. Uploading Friends and Family Test patient feedback to the Meridian system. Locating the whereabouts of casenotes and collecting as required. Booking of interpreters, greeting upon arrival and referring to relevant staff.

Other supporting activities

Maintain professional, friendly, customer focused relationships with patients on the ward Stocking the leaflet rack Liaise with the nurse in charge to establish priorities Booking of volunteer services To photocopy, collate and file reports, results and information sheets as requested. Order stock on an ad-hoc basis with the Ward Manager. Be responsible for reporting faults and maintenance problems within the ward and following up with Ward Manager/Nurse in charge. Ensure that all communications are dealt with confidentially and discreetly and that a sensitive approach is used. Training and Development To be appraised annually as part of the Trusts Individual Performance review and Personal