Corporate Office Care Coordinator

This role is on-site at our Ansty Park (Coventry) and Bradwell Abbey (Milton Keynes) Store Support Centre (SSC) locations, 4 days & 1 day per week, respectively. National travel may be required if there is a business need or specific event that needs additional FM support.

Why join us

Joining Sainsbury's as a Corporate Office Care Coordinator means being part of a dedicated team that ensures our corporate offices at Ansty Park and Bradwell Abbey are safe, compliant, and maintained to a high standard. With a focus on operational excellence and colleague satisfaction, you will have the opportunity to collaborate with various stakeholders, coordinate service providers, and drive continuous improvement in Facilities Management (FM) services. With a strong emphasis on customer service, health, safety, and compliance, this role offers a rewarding opportunity to make a meaningful impact within a supportive and dynamic work environment.

What you'll do

You’ll support the delivery of high-quality FM services, working closely with the Corporate Office Care Manager, on-site teams, managing agents, and suppliers, you will ensure the buildings are safe, compliant, well-maintained, and offer a seamless experience for colleagues. Your responsibilities will include coordinating day-to-day activities with FM service providers, monitoring and tracking work orders, assisting with building inspections, managing contractor communications, responding to colleague queries and escalations, and maintaining accurate records and compliance documentation. Additionally, you will collaborate with internal partners to enhance the colleague experience.

Who you are

You have a strong background in FM, or a customer-focused operational environment. Your attention to detail, ability to handle colleague queries and operational escalations, and commitment to upholding standards, demonstrate your dedication to ensuring a safe, compliant, and well-maintained corporate office environment. You have a proactive approach to identifying and addressing issues, strong communication skills, and a collaborative mindset.

Essential criteria

• Demonstrable experience supporting facilities management (FM) service delivery or a customer-focused operational environment, ensuring buildings are safe, compliant and well-maintained.
• Proven ability to coordinate day-to-day activities with service providers, including managing work orders & contractor communications.
• Evidence of maintaining accurate records and compliance documentation.