Ministry of Justice
21719 - Operational Support Grade - HMP Drake Hall (Prison Support Role)
Stafford ST21 6LQ
Key information
- Pay
- Salary not listed
- Hours
- Full-time
- Contract
- Permanent
- Remote working
- On-site
- Posted date
- 28 Aug 2026
- Closing date
- 10 Sep 2026
About this role
As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services – everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. You will work shifts and nights to keep things running.
In addition to your base pay, you will receive
annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
9 days bank, public and privilege holidays
access to a paid Level 2 apprenticeship in customer service
access to the generous Civil Service pension scheme
season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
Salary
£30,491
The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts