Ministry of Justice

21719 - Operational Support Grade - HMP Drake Hall (Prison Support Role)

Stafford ST21 6LQ

Key information

Pay
Salary not listed
Hours
Full-time
Contract
Permanent
Remote working
On-site
Posted date
28 Aug 2026
Closing date
10 Sep 2026

About this role

As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a close-knit team to carry out a range of support services – everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. You will work shifts and nights to keep things running.

In addition to your base pay, you will receive

annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)

9 days bank, public and privilege holidays

access to a paid Level 2 apprenticeship in customer service

access to the generous Civil Service pension scheme

season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

Salary

£30,491

The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts