Clinical Matron - MHUCC/MHL

Duties and Responsibilities Clinical Leadership & Quality Provide visible, authoritative clinical leadership and support to Clinical Nurse Specialists, Team Leaders, and MDT staff. Act as professional lead for nursing care, ensuring high standards of quality, safety, timeliness, and effectiveness across the division. Ensure nursing practice complies with professional standards, statutory requirements, Trust policies, and the NMC Code. Lead infection prevention and control, cleanliness, privacy, dignity, health and safety in line with the Modern Matrons Charter. Ensure care environments are safe, clean, well maintained, and fit for purpose. Provide senior nursing advice, including out-of-hours support as required. Promote shared decision-making and service user, family and carer involvement in care. Lead quality improvement, audit, research activity, and the development of tools to demonstrate nursing quality. Foster a learning culture by leading reviews of incidents, risks, and near misses, ensuring lessons are learned and shared. Staff Management & Workforce Ensure safe, effective staffing through oversight of eRostering and workforce deployment. Ensure the right staff with the right skills deliver person-centred care. Support and deputise for the Head of Nursing when required. Provide line management, clinical supervision, mentoring, and performance management for Clinical Nurse Specialists and staff. Ensure robust systems for appraisal, PDPs, supervision, and professional development are in place, monitored, and audited. Identify learning and development needs, ensure delivery, and evaluate impact on care. Governance, Performance & Service Development Develop, implement, and monitor quality standards, policies, and governance frameworks. Collect and analyse data to support audit, quality improvement, and research. Work collaboratively across services and the wider Trust to support service development and quality assurance. Promote a positive image of services and the Trust. Communication & Engagement Ensure effective, respectful communication with service users, families/carers, and stakeholders. Support the management and early resolution of complaints and concerns. Work collaboratively with Inclusion, Involvement and Experience teams and investigation leads. Ensure service user and carer feedback is actively sought, acted upon, and embedded into service improvement. Use Division Quality and Risk forums to address care quality, cleanliness, and IPC issues.