Productivity Manager - Online

To manage the Online Productivity budget across all online areas; Store Pick, Immediacy, Amazon, and Morrisons Now. To ensure that there is smooth transition and introduction of all productivity projects in stores and for all productivity projects to be implemented on time to mitigate any commercial risks on the Online P&L.

Accountabilities

Customer

• Define implementation strategy for productivity improvements which ensure the Customer Journey is not impacted.
• Trial and measure all initiatives where there is an expected customer impact.
• Set up governance meetings to finalise decisions using data, and sign off the implementation and communication plan.
• Produce timely, effective and clear customer communications of any customer impacting initiatives.

Colleague

• Build strong relationships and engagement with Store, Senior Managers and Online Teams in store and in the office. Hold weekly 121’s with relevant teams and working groups to ensure successful implementation of projects.
• Roundtables/listening groups with in-store / field teams to identify process improvements and further productivity savings.
• Hold bi-monthly senior meetings on status of Productivity initiatives versus budget.

Operational

• Measure all initiatives using labour planning to accurately calculate savings.
• Produce timely, effective and clear store communications plan for all initiatives that can be understood by all stakeholders. Ensuring alignment of implementation schedules for productivity initiatives to ensure the impact upon stores is minimal and aligned across the business.
• Update progress tracking reports and communicate progress to senior stakeholders on the delivery of initiatives.
• Monitor, identify and action issues / risks to initiative delivery to resolve or escalate as appropriate.
• Create implementation plan and deliver benefits to agreed time and costs

Sales,

Profit and Cash

• Contribute to the Productivity Planning Sessions to support productivity team in hitting group target
• Create and own a 3 year plan for Online productivity savings

About you

Role-specific knowledge, skills & experience

Knowledge

• Strong understanding of online, retail & store operations
• Google (inc docs / sheets / slides) to advanced level

Skills

• Strong Influencing / Stakeholder management
• Excellent Presentation and communication skills.
• Good understanding of Financial, Payroll, ILP and Commercial impact
• Ability to manage implementation of multiple projects across 500 supermarkets and c1000 convenience
• Able to build 3 year strategies and create next steps to work toward these.
• Write capex and board papers.

Experience

• Significant online experience
• Significant understanding of online operations model and store structures
• Experience of wider store and retail support functions desirable

About us

In return for all your hard work, you will receive

• 15% discount in store from the day you join us
• Additional 10% discount card for a friend or family member
• Annual bonus scheme
• Career progression and development opportunities
• Generous holiday entitlement
• Market leading pension scheme and life assurance
• Healthcare benefits including Aviva Digital GP
• ‘MyPerks’ giving you discount with over 850 retailers
• Free parking onsite
• Enhanced Family, Maternity and Paternity Leave
• Private Healthcare
• Car Allowance (company car provided in some instances)

Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking!

At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues.

There’s more to our business as it’s fast paced and ever changing, as such we’ve got lots of fresh opportunities for you to play your part in our success. We’d love to meet you!

At Morrisons, we’re proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that’s good for our customers too.

We’re always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive, make a difference and belong.