Data Integrity Officer

Directorate

Housing, Regeneration and Operations

Section

Housing Strategy and Regulatory Services

Location

Civic Centre

Grade

Level 8 (Subject to Review)

Hours

37 hours per week

This advert is open to both internal and external applicants.

About us

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that's where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.

Further information on the Council and our directorates

The Role

Stoke-on-Trent City Council is seeking an experienced professional in the role of Data Integrity Officer to ensure its landlord responsibilities within the Housing Regulatory Framework are fulfilled as regards to the Transparency, Influence and Accountability standard.

This new post will ensure robust data quality management across the Housing Revenue Account (HRA) Service, aligned to Housing Ombudsman and regulatory standards, to direct strategic projects, systems, housing policy and strategy so that the customer experience is tailored to individual need.

The role will ensure the consistent and accurate recording of housing data, including its maintenance and accessibility, so as to inform housing services that are fit for purpose for the whole tenant population, including any bespoke needs in respect of EDI requirements.

This area of work forms a critical part of Stoke-on-Trent City Council's housing improvement journey, providing assurance that the HRA is delivering quality services, in line best practice and statutory requirements.

This role will be responsible for providing strategic oversight of data quality and intelligence across the HRA, both in respect of its assets and people, dealing with data integrity and reconciliation issues between key housing systems and other data retention methods, providing assurance of the control of data across all housing systems, controlling input sources and undertaking consistency analysis, ensuring that customer experience is tailored to individual tenant and property needs for its c17,000 retained stock.

This is an exciting time to be embedding a brand-new role into a well- established housing compliance team within Stoke-on-Trent City Council.

Should you wish to have an informal discussion about the role, please contact Joanna Beeson, joanna.beeson@stoke.gov.uk

Proposed interview date 24th September 2026

Key Responsibilities

Lead and deliver strategic projects that improve the quality of housing, data and insight, helping to shape investment decisions and enhance services for tenants and leaseholders

Oversee the quality, accuracy and integrity of housing data across systems, identifying and resolving data issues where needed

Ensure data is consistent, well-managed, and fit for purpose through regular monitoring,analysis, and data cleansing activities

Produce and maintain accurate, accessible, and meaningful performance reports that support service improvement and informed decision-making

Provide leadership and direction for the delivery of the Data Quality Improvement Plan

Ensure strong governance and oversight of data-related projects, working with boards, steering groups, and formal decision-making processes to achieve successful outcomes