Health Care Assistant

Role Summary

To support multidisciplinary clinical staff in delivering highquality, patient-centred care, while remaining accountable for personal actions and decisions, always operating under the supervision of a registered clinician. The role acts as a central point of contact for patients accessing Urgent Same Day Care services across all NHUC sites.

Main Duties and Responsibilities

Monitor, observe and supervise patients within the waiting area and escalate to the registered clinician if a patient is deteriorating or there is a requirement to be seen urgently. To work independently carrying out tasks as instructed and using his/her own initiative and seeking advice where appropriate To provide basic physical and psychological observations for all patients, recording and documenting in the patients records. Clinical skill requirements differ between the Urgent treatment centre and the Same Day Care sites. The post holder will be responsible for preparing and maintaining environments and equipment before, during and after patient care interventions. Daily checks and cleaning of all equipment and ensure Infection Prevention and Control (IPC) compliance within the area in line with NHUC guidelines Observe policy and procedures always maintaining patient confidentiality. Observe Health and Safety policy reporting any concerns to your line manager, and through Sentinel as required by NHUC Policies. To be aware of safeguarding the welfare of all patients using the appropriate safeguarding reporting systems. Adhere to procedures for opening up, including collecting and returning stored equipment and closing down within the HCA role. Ensure that the consulting rooms and clinical areas are kept in a tidy condition. Replenish supplies of any items as necessary. To ensure that all property belonging to NHUC is looked after safely and securely. Participate as an effective member of the NHUC team, communicating professionally and effectively all necessary information to ensure the smooth running of the service. Deal with general enquiries from other professionals and patients if appropriate. Follow operational procedures appropriate to the clinical setting and respond to problems following NHUC guidelines and using own initiative when necessary. Other duties as required by NHUC. The post holder will be required to attend training and staff meetings which may take place during daytime hours and evenings, including undertaking training and refresher courses to meet the requirements of the job and participation in the Appraisal process. Remain up to date with all statutory and mandatory training requirements, as specified within the NHUC Statutory & Mandatory policy. Frimley Urgent

Treatment Centre Base line observations

pulse, blood pressure, temperature, oxygen saturations and respirations. Urinalysis incl. Pregnancy tests Phlebotomy ECG acquisition Act as Chaperone (if trained) Use of EPIC clinical systems Weekly checks of Equipment and arrange replacements / calibration Same Day Care - Farnborough Centre for Health and

Hook Surgery Base line observations

pulse, blood pressure, temperature, oxygen saturations and respirations. Urinalysis incl. Pregnancy tests Act as Chaperone (if trained) Use of Adastra clinical systems Daily checks of Equipment and arrange replacements / calibration