One Stop • Brownhills - WS8 7HU WS8 7HU

One Stop - Lead Catering Supervisor

About this role

We’re looking for a Lead Catering Supervisor to support the day-to-day running of our Food Stop at Brownhills Head Office, working 34 hours per week and reporting to the Facilities Manager.

  • Managing the preparation, service and portion control of quality hot and cold food including making sandwiches, drinks and a range of salads. Preparation and delivery of buffets for meetings and training courses.
  • Create menus in preparation of seasonal, celebratory and diverse occasions.
  • Adhering to Food Safety and aware of food allergen risks and management.
  • Ordering, taking delivery and stocking of the ambient, chilled, frozen and Food Stop supplies; managing inventory of stock.
  • To manage the till, card machine and safe, ensuring correct procedures are used and sales are recorded accurately with related administration completed in a timely manner.
  • To be able to prepare and provide a full menu offer for colleagues ensuring the service is cost neutral, controlling budget and minimising waste
  • Ensuring that daily / weekly / monthly due diligence routines are completed in line with HACCP and safe ways of working
  • Ensure Costa Coffee and all other catering equipment is clean and operational for use
  • Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to, and any incidents are reported in line with procedures
  • Ensuring all areas are clean and appropriately presented.
  • Providing outstanding guidance to your Food Stop team creating a positive environment, team feel welcome and supported
  • Natural lead supervisor who can take the lead, delegate, take responsibility whilst working with team members
  • Good communicator who can liaise with a wide range of Food Stop visitors with confidence
  • Attend and actively participate in business and team meetings and support initiatives taking place at Head Office.
  • Attend and actively participate in manager training and any other training relevant to role and business
  • Escalate any operational issues and complete tasks as required to the Facilities Manager
  • Be responsible for the smooth operation of relevant equipment reporting any maintenance issues in line with procedures
  • Level 3 Food Hygiene essential
  • NVQ Level 4 in Hospitality and Catering Management essential/preferable
  • Experience of working in a catering environment and similar role
  • Experience with Microsoft Office / Outlook applications essential
  • Good understanding of health and safety, food hygiene and allergens
  • Provide outstanding customer service
  • Experience of balancing priorities in a fast-paced environment
  • Have a passion and flair for catering with excellent organisational skills
  • Ability to follow and accurately record routines for due diligence purposes
  • Ability to be flexible to provide cover for sickness / holiday

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