Senior Assertive Outreach Practitioner | Central and North West London NHS Foundation Trust

An exciting opportunity has arisen for a Band 7 Team Lead to join our newly established Assertive Outreach Team (AOT) in Hillingdon.

This is a key leadership role within a transformational model of care, designed to support individuals with severe mental illness who are at risk of disengagement and require intensive, proactive community-based support.

This is a high-impact, community-focused role, where you will lead a team delivering care directly to patients in their homes and local communities, ensuring no one is lost to follow-up.

The Assertive Outreach Team (AOT) role is fundamentally a patient-facing position, focused on engaging and managing individuals who are often reluctant to engage with services. Given the nature of this work, requiring proactive outreach, direct contact, and consistent face-to-face intervention, the role is not suitable for remote or hybrid working arrangements.

· Provide clinical and operational leadership to a multidisciplinary outreach team

· Ensure delivery of high-intensity, assertive engagement, including home visits and community-based care

· Lead on risk management, safety planning and complex clinical decision-making for a high-risk cohort

· Deliver and embed a model based on

· Persistent engagement

· No discharge due to non-attendance

· Proactive, flexible contact with patients

· Provide line management, supervision and support to team members

· Oversee team performance, caseloads and quality of care delivery

· Work collaboratively with CMHT/CMHH, Crisis Teams, inpatient services and partner agencies to ensure coordinated care pathways

· Going out to patients

· Maintaining engagement when others disengage

· Providing practical support that prevents crisis

· Not clinic based

The Team is committed to delivering safe, compassionate and high-quality care across all services.

The Assertive Outreach Team is a new and developing service, offering

The opportunity to shape and lead a new model of care

· A strong focus on patient safety, engagement and outcomes

· A supportive multidisciplinary environment with clear leadership oversight

· Opportunities for professional development within a growing Trust-wide model

Essential

· Registered mental health professional (e.g. RMN, OT, Social Worker)

· Experience working with complex mental health needs and high-risk patients

· Experience of clinical leadership, supervision and team management

· Strong skills in risk assessment, care planning and crisis management

· Experience of community-based or outreach working

· Driving licence and access to a vehicle for work

Desirable

· Experience in assertive outreach, crisis or urgent care services

· Experience of service development or transformation

This advert closes on Wednesday 9 Sep 2026