Massenhove Recruitment Ltd • London, UK

Underwriter

About this role

On behalf of several Managing General Agents (MGA) we are looking for Underwriters from Senior to Assistant Underwriter level, for the following classes of business:

  • Commercial Combined
  • Commercial Property (UK) / Property Owners / HNW
  • Liability

Working for an MGA you will be able to offer clients flexible products allowing you to tailor client’s needs, ensuring a seamless experience that sets the benchmark for customer service in the industry.

Purpose of Role/Job Overview

  • Underwrite and price UK risks in line with underwriting guidelines, appetite, and delegated authority.
  • Drive profitable growth through accurate underwriting of new business, renewals, and mid-term adjustments.
  • Respond to broker enquiries received direct or via online quote platforms, email, and direct submissions.
  • Build and maintain strong broker relationships across UK markets, with existing broker contacts considered highly advantageous.
  • Ensure underwriting decisions are technically sound, compliant with FCA regulations, and meet service level expectations.
  • Contribute to product development and refinement based on broker feedback, market trends, and risk appetite.
  • Collaborate with internal teams including operations, compliance, and sales to ensure smooth policy lifecycle management.
  • Use data and reporting tools to monitor performance, identify trends, and support continuous improvement.
  • Represent our clients brand positively through professional communication and a strong service.

Key Accountabilities

  • Meeting and where possible, exceeding brokers service levels and expectations.
  • Identifies cover and hazards that will impact on the acceptance, pricing, or terms applicable to a risk.
  • Understands the impact of claims and risk management on the performance of a case and demonstrates an ability to review taking these factors into account.
  • Build and maintain strong relationships with key trading partners to maximize influence.
  • Support the development and operation of sales campaigns to drive the acquisition of profitable business.

Other Activities,

Duties and Responsibilities

  • Maintain and develop market awareness.
  • Maintain good working relationships with all internal departments.
  • Maintain an open communication ethos with colleagues and managers.
  • Demonstrate “model behaviours”
  • Comply with all legal, regulatory, and contractual requirements to ensure obligations are met.
  • Contribute to wider business activities.
  • Operate within individual underwriting authorities and guidelines.

Applicants should possess a minimum of 2 years Underwriting experience of UK risks.

All our clients offer competitive salaries and flexible benefits package – Please contact us to discuss.