Ground Maintenance Operative

Job title

Ground Maintenance Operative

Job Category

Manual Labour

Location

Mosaic East, 4th Floor,17 Addiscombe Road, Croydon, Surrey, CR0 6SR, Southern Housing

Hours per week 35

Salary

£14.10 per hour

DBS Required

The role

Reporting to our local Estate Services Manager you will undertake a wide range of duties

including minor internal and external property repairs, and supplementing the work of our

cleaning and gardening teams ensuring that our communal areas are well maintained. You will

be provided with tools and machinery to help you undertake your tasks and we will supply you

with a new uniform, safety boots and personal protective equipment. You will need to have the

ability to undertake physically demanding work.

The location

Our front-line teams work from our local estates and hubs across our area of operation.

What you’ll be doing

• Ensuring our communal areas are clean and well maintained, carrying out spot cleaning e.g.

sweeping, vacuuming, mopping, dusting, polishing, litter picking etc as directed.

• Sweep, disinfect and keep tidy refuse chutes, bins and bin areas (where appropriate)
• When required, use machinery (jet washers, steam cleaners etc) to carry out deep cleaning.

Any training required will be provided.

• Carry out some minor repairs of a basic, semi-skilled nature as directed by the Scheme

Manager or Estate Services Manager. This could in in a communal area or resident’s home.

Examples are joinery, plumbing (non qualified jobs such as unblocking sinks/toilets etc),

internal painting, graffiti removal, lock changes etc.

• Report any repairs or defects in communal areas, that you cannot resolve, to maintenance

department/ line manager and follow up actions as required.

• Carry out tests inspections and submit detailed reports as and when requested.
• Provide cover in the absence of other colleagues.
• Be a point of contact for residents, assist where possible or refer enquiries to colleagues.
• Be aware of vulnerable customers and, where appropriate, highlight their needs to your line

manager / Housing Team

• Act in a friendly, polite, and professional way at all times, even when challenged by

residents or visitors to the estate.

• Understand your responsibilities as an employee under Health and Safety legislation.
• Always adopt a safe system of work, using all safety clothing and equipment which is

provided and generally taking responsibility for your own safety.

• No role profile can cover every issue which may arise within the post at various times and

the postholder is expected to carry out other duties from time to time, which are broadly

consistent with those described.