HR Services Officer

As HR Services Officer, you will support the business by providing advice and transactional administration on a wide range of functions including recruitment, contract changes and payroll administration. As a member of the HR Services team, you would report to the HR Services Team Leader, and work alongside other generalist HR Services Officers. You will be predominantly responsible for a geographic area of approximately 400 colleagues, while also supporting national HR projects and initiatives.

Key responsibilities & accountabilities

Advice and Guidance -

• Respond promptly and professionally to customer enquiries by providing general HR advice utilising relevant information, tools and resources
• Work closely with the HR Business Partners & Advisors when the level of advice required is of a more complex nature
• Build a network of key stakeholders within geographic area, namely district administrators and senior management

HR Administration and Transactional Processes -

• Work with HR Business Partners & Advisors to provide administrative support for a designated geographical area, taking joint responsibility for all HR administrative processes within that area
• Provide support for recruitment processes, including use of the applicant tracking systems and liaison with internal and external recruitment teams
• Prepare and issue employment offer letters and production of contracts of employment
• Administration of staff changes (e.g. promotions, secondments, maternity or parental leave, sickness, etc.) including the production and issuing of revised contracts and variations to terms and conditions
• Undertake support administration relating to Occupational Health referrals
• Accurately process payroll changes into the payroll system and assist in running the monthly pay runs
• Respond efficiently to miscellaneous information requests within GDPR guidelines e.g. Employment references, mortgage applications, etc

Data Management -

• Ensure all contract changes and payroll input are processed with integrity and are easily auditable
• Produce HR and payroll information/data for reports to support business processes as necessary
• Manage sensitive information securely, such as pay, occupational health and diversity records

And any other task reasonably requested by your line manager.