AWD online

Domestic Abuse Case Manager

Surrey GU22 0NL

Key information

Pay
£31,295
Hours
Full-time
Contract
Permanent
Remote working
Hybrid - 2 days remote
Posted date
24 Aug 2026
Closing date
23 Sep 2026

About this role

Domestic Abuse Case Manager

This is an excellent opportunity for a Case Manager to deliver behaviour change interventions, safeguarding support and multi-agency case management within a specialist domestic abuse programme focused on reducing harm and improving outcomes. The company has four jobs available.

If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Abuse Practitioner, Case Worker, Criminal Justice Case Worker, Behaviour Change Practitioner, Safeguarding Officer, Support Worker, Domestic Abuse Worker, Public Protection Case Worker

SALARY

£31,295 per annum + Benefits

LOCATION

Hybrid role based in Woking, Surrey, with face-to-face and remote work and extensive travel throughout Surrey

JOB TYPE

Full-Time, Permanent

WORKING HOURS

37 Hours per Week, Monday to Friday, some weekends/evening work may be required

JOB OVERVIEW

This is a rewarding opportunity for a Domestic Abuse Case Manager to work within a high-impact domestic abuse service delivering behaviour change and safeguarding interventions.

As a Domestic Abuse Case Manager you will engage high-risk perpetrators using motivational interviewing, risk management and structured case management to reduce reoffending and improve victim safety.

The Domestic Abuse Case Manager will work collaboratively with multi-agency partners including safeguarding, housing, health and criminal justice services to coordinate effective intervention plans, manage complex caseloads and support long-term behaviour change outcomes.

DUTIES

Your duties as the

Domestic Abuse Case Manager include

Manage High-Risk Caseloads

Deliver structured case management to individuals identified as high-risk perpetrators

Deliver Behaviour Change Interventions

Use motivational interviewing and evidence-based approaches to influence positive change

Undertake Risk Assessments

Complete robust risk assessments and develop comprehensive safety and support plans

Work in Multi-Agency Settings

Collaborate with MARAC, safeguarding, housing and criminal justice partners

Develop Intervention Plans

Create tailored plans addressing risk factors such as substance misuse, housing and wellbeing

Promote Accountability

Challenge behaviours constructively to encourage responsibility and reduce harm

Prioritise Victim Safety

Work closely with partner services to ensure safeguarding and risk reduction remain central

Maintain Accurate Records

Ensure case notes, reports and data are compliant with legislation and best practice

Attend Professional Meetings

Represent the service at multi-agency meetings and contribute to decision-making

Support Service Development

Contribute to continuous improvement, evaluation and best practice initiatives

CANDIDATE REQUIREMENTS

ESSENTIAL

• Relevant degree, vocational qualification or equivalent experience

• Previous experience working within safeguarding, public protection or domestic abuse services

• Experience of multi-agency working including MARAC, MAPPA or similar frameworks

• Strong understanding of domestic abuse, risk management and victim impact

• Knowledge of behaviour change approaches and working with complex or challenging behaviours

• Excellent communication, interpersonal and stakeholder engagement skills

• Ability to manage conflict, crisis situations and high-risk cases

• Experience maintaining accurate records, reports and case management systems

• Competent IT skills including Microsoft Office

• Full driving licence and access to a vehicle, with willingness to travel across the region

DESIRABLE

• Experience working directly with perpetrators of domestic abuse

• Experience supporting individuals with complex needs such as mental health or substance misuse

• Knowledge of motivational interviewing or trauma-informed practice

• Experience working with young people aged 16–25

BENEFITS

• 27 days annual leave per annum, plus bank holidays, increasing with service

• Birthday day off and option to buy additional annual leave

• 2 paid Volunteer Days each year

• 5% employer pension contribution, matched to 5% employee contribution

• Healthcare Cash Plan and Life Assurance, 3 x salary

• Annual salary review

• Refer a Friend scheme

• Access to Benefit Hub with retail discounts, Cycle to Work scheme and additional voluntary benefits

This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre-employment process for any successful candidate.

APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF

AWDO-P15081

Full-Time Permanent Jobs, Careers and Vacancies. Find a new job and work in Woking, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ