NatWest Group • London EC2M 4AA

Product Designer

About this role

Join us as a Product Designer

  • You’ll be responsible for product design across a portfolio, providing a strategic approach with end-to-end design thinking within the Product organisation
  • You’ll be operating in a fast-paced environment, working end-to-end to understand user needs and deliver cutting edge design
  • It’s a leading role, where you’ll have the opportunity to work within cross functional teams to deliver best in class solutions for our digital projects
  • You’ll apply hypothesis driven design to create experiences that deliver measurable customer and commercial outcomes

What you’ll do

As a Product Designer, you’ll lead the design thinking in your projects, including new ways of working, new user research techniques and new products within the Fintech innovation space. Your work will bring high quality designs to meet the needs of our customers and the business.

Throughout the course of your work, you’ll collaborate with others to develop and meet the standards through peer reviews and knowledge sharing. You’ll also be managing and leading workshops and craft reports, as well as contributing to playback sessions with multiple stakeholders.

Your responsibilities will include

  • Designing with clear hypotheses linked to customer behaviours and commercial outcomes and validating these through testing and iteration
  • Producing journey maps, UX wireframes, hi-fidelity UI and prototypes to effectively communicate design ideas to obtain stakeholder buy-in
  • Running and managing ideation, brainstorming and critic workshops with multiple stakeholders
  • Working closely with engineering, product, and business teams to find solutions to design challenges that appeal to customer
  • Working closely with sales teams to produce customer facing demos of product UX

The skills you’ll need

We’re looking for someone with experience of delivering customer focused designs and ideally including native mobile design. You’ll also bring the ability to work well in an agile, fast paced and data driven environment.

We’ll also expect you to have

  • Experience of developing customer facing digital applications and products and in launching customer focused digital products
  • Advanced proficiency in Figma and FigJam to design, prototype and facilitate collaborative design and ideation sessions
  • An understanding of user research and the benefits that these insights have on design solutions
  • A background in user research
  • Good written and verbal communication skills
  • Experience of creating solutions that combine the needs of the customer with the needs of the business