Hampshire County Council • Totton, Southampton

General Assistant

About this role

At Jacob’s Lodge Respite Unit, we provide respite services for adults with learning disabilities. Joining our supportive team as a General Assistant, you’ll play an essential role in the everyday running of our service. You’ll assist with domestic and laundry duties while building positive connections with our residents. Your dedication, compassion, and commitment to the highest standards will enhance the quality of life and wellbeing of those who need our support.

What you’ll do

Cleaning

Maintain cleanliness in communal areas, toilets, facilities and offices, to ensure they are clean and welcoming.

Laundry duties

Carry out laundry tasks with full training provided.

Build relationships

You’ll establish positive connections with service users, their families, and your colleagues, whilst sharing our commitment to creating an inclusive culture.

Infection control and store replenishment

Complete such tasks alongside our maintenance supervisor.

Maintain paperwork

Assist with daily audit paperwork

What we’re looking for

No experience necessary – we provide all the training you need to be a General Assistant. What’s most important to us is that you have the right values, skills and motivations to ensure that our service users enjoy a safe, comfortable environment and receive the support they need.

Commitment to excellence

Carry out all tasks to the highest possible standard.

Passion and dedication

A genuine desire to help others and make a positive difference.

Empathy and compassion

Understand and share the feelings of others to build trust and provide support.

Respect and patience

Each of our service users is unique. Treat everyone with dignity and respect, and adapt to their individual needs calmly, even in challenging situations.

Good communication

Clear and effective communication to engage with our service users, including those with specific communication needs, as well as their families and your colleagues.

Self-motivation and adaptability

Able to work effectively with minimal supervision, remain resilient under pressure, and adapt positively to changing situations and demands.

We would love to hear from you about your experience and transferable skills. If you would like to arrange an informal chat to discuss the role and what you can bring to the team, please contact us using the details below.

Why join us?

Rewarding work

Make a positive difference in our service users’ lives, knowing that your efforts can create a lasting impact and enhance their quality of life.

Training

We provide a full, in-depth and supportive induction programme along with continuous training and development.

Supportive environment

Work within an inclusive, friendly, and collaborative team who take pride in their work and value and support each other.

Ongoing development opportunities

We invest in your future, offering you the chance to enhance your skills and advance your career in the care sector.

Employee support

Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.

Competitive benefits package

Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

Please note

We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Applicants can expect to hear from us within two weeks of the advertised closing date.

To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.

Other job titles you may be searching for: Domestic Assistant, Cleaning Assistant, Cleaner, Support Assistant, Catering Assistant, General Maintenance Assistant, Hygiene Assistant, Enablement Assistant, Lunchtime Assistant, Kitchen Assistant, Health Care Assistant, Care Assistant, Housekeeping Assistant, Assistant Housekeeper, Day Care Assistant, General Kitchen Assistant, General Service Assistant and Homecare Assistant, Laundry Assistant.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.